About Alinta Energy
Alinta Energy is an Australian electricity generating and gas retailing private company owned by Hong Kong-based Chow Tai Fook Enterprises (CTFE). Alinta Energy has an owned and contracted generation portfolio of up to 1,957 MW, serving approximately 1.1 million combined electricity and gas retail customers across Australia and New Zealand.
Products and services
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- Electricity plans
- Gas plans
Common complaints
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- Billing issues
- Poor technical support
- Account problems
- Online account access
- Hard to apply for financial hardship or bill extension
How to file a complaint with Alinta Energy
Alinta Energy contact numbers
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- Call 13 37 02 or 1300 860 833 from Australia (Monday - Friday, 8:00am to 7:00pm / Saturday, 9:00am to 4:00pm)
Alinta Energy social media
Alinta Energy complaint form
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- Lodge your complaint via the online form.
Alinta Energy mailing address
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- Write to their complaints team at: Alinta Energy, GPO Box 1302, Melbourne, VIC 3001
Disclaimer: Handle My Complaint is not affiliated with, endorsed by, or promoting this organisation. This directory is created independently to help consumers easily find the company's contact information to have their complaints lodged quickly.
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