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How to file a complaint with Energy Australia

About EnergyAustralia

EnergyAustralia has approximately 1.7 million customers across Australia and has established itself as a serious competitor to Origin Energy and AGL over the years.The retailer operates in NSW, Victoria, QLD, SA, and the ACT.

Products and services

    • Electricity plans
    • Gas plans
    • Solar plans
    • Batteries

Common complaints

    • Long wait times for the new plans start date
    • High connection fees
    • Poor technical support

How to file a complaint with EnergyAustralia

How to file a complaint via Phone

EnergyAustralia contact numbers

    • Call 133 466 from Australia (Monday - Friday, 8:00am to 8:00pm AEST)
How to file a complaint in social media

EnergyAustralia social media

Company complaint form

EnergyAustralia complaint form

How to file a complaint via email

EnergyAustralia mailing address

    • Write to their complaints team at: EnergyAustralia, Locked Bag 14060, Melbourne City Mail Centre, VIC 8001

Disclaimer: Handle My Complaint is not affiliated with, endorsed by, or promoting this organisation. This directory is created independently to help consumers easily find the company's contact information to have their complaints lodged quickly. 

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