Jessica Meyer was excited about buying her first home with her mother. She’d saved a good deposit and was ready to sign the contract.
Until the bank contacted her to say they had checked her credit status with a credit reporting company and she was deemed a risk.
It’s a weekend ritual for thousands of Australians around the country. Heading down to their local hardware store to buy anything from garden tools to a whole new kitchen.
Those home reno stores lure you in with a sausage sizzle out the front and the in-store experts out the back. Once you leave you have a satisfied belly and enough confidence to tackle everything from minor repairs to a full-on renovation.
Customer behaviour is getting out-of-hand and companies are shifting their policies in response to thorn-in-the-side or dishonest customers. So does the blame rest with your fellow shoppers or could you be one of those never-to-be-pleased customers? Either way, bad consumer behaviour means, you lose out.