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Consumer Tag

If you find your iPhone 5 runs out of juice too quickly, Apple has a fix. Well, maybe they have a fix. Apple has admitted their iPhone 5 battery is faulty. Yay for Apple. And they have been replacing some batteries. Unfortunately customers have complained to us that Apple won’t replace their iPhone 5 battery even though their phone doesn’t last a day. According to Apple, the problem affects only a very small percentage of phones, which they claim can be identified from a phone’s serial number. We believe the problem is more widespread than only a few phones. As a result, customers are missing out on value for money.

Today, the Australian Competition and Consumer Commission (ACCC) has made the case that EA has not been doing the right thing. By denying customers entitled to refunds, EA has been in breech of the Australian Consumer Laws (ACL). "We Stand By Our Games. If you don't love it, return it." is the promise made by the world’s third largest publisher and developer of video games, Electronic Arts known as EA, who run the Origin video game distribution platform.