AGL Energy is Australia’s oldest energy company and the largest operator and developer of renewable energy generation in the country. They provide electricity and gas to customers across New South Wales, Queensland, Victoria, South Australia, and Western Australia. However, some customers have raised concerns about issues such as meter reading discrepancies, estimated billing problems, inaccurate billing, and challenges with customer service. If you’re experiencing any of these issues, you can contact AGL directly by phone or through their online form.
AGL Energy is Australia’s oldest energy company and the largest operator and developer of renewable energy generation in the country. They provide electricity and gas to customers across New South Wales, Queensland, Victoria, South Australia, and Western Australia. However, some customers have raised concerns about issues such as meter reading discrepancies, estimated billing problems, inaccurate billing, and challenges with customer service. If you’re experiencing any of these issues, you can contact AGL directly by phone or through their online form.
If you’re having an issue with AGL, start by contacting their customer service team through phone or their online form. Clearly explain the problem and include any supporting documents to strengthen your case. AGL aims to resolve complaints within a reasonable timeframe, as outlined in their complaints policy.
Seek further help
If AGL doesn’t resolve your complaint through their internal process, take it to the next step by contacting your state’s Energy and Water Ombudsman. Share the details of your interactions with AGL and explain how you’d like the issue resolved.
OR Get expert help from Handle My Complaint
Want to minimise the stress and save your time? Handle My Complaint can help you put together a strong complaint, make sure your concerns are clearly presented, and take care of the follow-ups — so you’re not stuck chasing AGL for answers.
If you’re having an issue with AGL, start by contacting their customer service team through phone or their online form. Clearly explain the problem and include any supporting documents to strengthen your case. AGL aims to resolve complaints within a reasonable timeframe, as outlined in their complaints policy.
Seek further help
If AGL doesn’t resolve your complaint through their internal process, take it to the next step by contacting your state’s Energy and Water Ombudsman. Share the details of your interactions with AGL and explain how you’d like the issue resolved.
OR Get expert help from Handle My Complaint
Want to minimise the stress and save your time? Handle My Complaint can help you put together a strong complaint, make sure your concerns are clearly presented, and take care of the follow-ups — so you’re not stuck chasing AGL for answers.
