complaints we've
solved to date
...and those we're still solving
we help you handle it
Handle My Complaint knows that companies can do better by their customers.
You tell us your complaint and we tell them.
With us, you will be heard the first time and understood every time by the people who can fix your complaint quickly.
With us, everyone is better off. That’s our promise.
Got a complaint? Solve it faster with Handle My Complaint.
Submit for yourself, family member or friend.
12,347
Together we’ve helped over
12,000 people with complaints.
131
Together we’ve reached
131 organisations to improve
products and services.
$5.35m
Together we’ve saved
$5.35 million for consumers.
FREE TO USE
LODGE ANYWHERE
AT ANY TIME
SUBMIT IN 3 MINUTES
OR LESS
NO WAITING ON HOLD
NO HOLD MUSIC
GUARANTEED RESPONSE
car complaints
We’re here to take the wheel.
We know you can’t make lemonade out of a lemon car. Whether it’s a beep, slip or leak you can’t quite decode, we steer the matter in the right direction. Feel free to take the backseat.
energy complaints
Let us spark up your life.
We light fires under electricity providers, control the burn and resolve your complaints all the way through. If your prices appear high, your supply seems short and your meter looks off, we can connect to your provider to get to the bottom of the problem. We do your bills a power of good.
telco complaints
We’ll dial you up a better deal.
No more phone data drama, bad reception or
communication getting lost in translation. We
make smooth connections with telco providers.
bank complaints
You can bank on us.
We do more than tell the teller when your application
gets rejected, your fees don’t add up and your mortgage rates seem too high. You can count on us to resolve your problems with financial services.
Handle My Complaint connects you to the people who can fix your banking, power, vehicle, phone or internet problems quickly. I didn’t spend hours getting passed from person to person. It’s absolutely brilliant!
Jo is a regular spokesperson for both The Morning Show and The daily Edition. She is a passionate crusader for consumer affairs always striving to help customers get a better deal.
I tried calling a few times but the company ignored my problem. Handle My Complaint got me what I wanted and helped me change providers.
FEATURED IN
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Two Hoots Tribe – harnessing consumers’ voices to improve products and services
I want to welcome you to the Two Hoots Tribe - our new community where we are harnessing consumers’ voices to improve products and services.
We all purchase products and services on a daily basis. As we go about our day, using these products and services, often we encounter questions and issues. When this happens, we want to reach out to somebody for help.
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Ways to decide to get or keep Private Health Insurance
COVID has made us appreciate how important it is to care for our health. At the start of the lockdown, restrictions meant we had to cancel our checkups. Now, we are making bookings for our vaccine injections. It is also that time of year when the price of Private Health Insurance increases. You are probably wondering how the latest changes will affect you and your family.
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When to indulge and how to save this Easter
Easter is just around the corner and like always, we are here to make your life easier. Like you, we have been working hard all year and we are excited for a chance to relax and enjoy the break with our loved ones. We want you to have an enjoyable holiday, so we have done the research into Covid-friendly fun for you!