complaints we've solved to date
...and those we're still solving
we help you handle it
Handle My Complaint knows that companies can do better by their customers. You tell us your complaint and we tell them. With us, you will be heard the first time and understood every time by the people who can fix your complaint quickly. Handle My Complaint membership gives you access to our expertise to solve unlimited complaints for a monthly fee of $24.95. And if you complete activities such as surveys, you earn loyalty points that will secure our services for FREE! With us, everyone is better off. That’s our promise. Got a complaint? Solve it faster with Handle My Complaint. Submit for yourself, family member or friend.
12,347
Together we’ve helped over 12,000 people with complaints.
131
Together we’ve reached 131 organisations to improve products and services.
$5.35m
Together we’ve saved $5.35 million for consumers.
LODGE ANYWHERE AT ANY TIME
SUBMIT IN 3 MINUTES OR LESS
NO WAITING ON HOLD NO HOLD MUSIC
GUARANTEED RESPONSE
car complaints
We’re here to take the wheel. We know you can’t make lemonade out of a lemon car. Whether it’s a beep, slip or leak you can’t quite decode, we steer the matter in the right direction. Feel free to take the backseat.
energy complaints
Let us spark up your life. We light fires under electricity providers, control the burn and resolve your complaints all the way through. If your prices appear high, your supply seems short and your meter looks off, we can connect to your provider to get to the bottom of the problem. We do your bills a power of good.
telco complaints
We’ll dial you up a better deal. No more phone data drama, bad reception or communication getting lost in translation. We make smooth connections with telco providers.
bank complaints
You can bank on us. We do more than tell the teller when your application gets rejected, your fees don’t add up and your mortgage rates seem too high. You can count on us to resolve your problems with financial services.
Handle My Complaint connects you to the people who can fix your banking, power, vehicle, phone or internet problems quickly. I didn’t spend hours getting passed from person to person. It’s absolutely brilliant!
Jo is a regular spokesperson for both The Morning Show and The daily Edition. She is a passionate crusader for consumer affairs always striving to help customers get a better deal.
I tried calling a few times but the company ignored my problem. Handle My Complaint got me what I wanted and helped me change providers.
FEATURED IN
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Driving data: Your car could be invading your privacy
Did you know you could be driving a privacy nightmare? The computer on wheels that enables you to find your way and navigate traffic hazards is sharing information you never thought possible, including your sexual activity. According to new research from the Mozilla Foundation, an internet-focused non-profit, 84 percent of car companies review, sell or share the data collected from car owners. Researchers looked at the privacy terms of 25 car manufacturers and found that not only were many impossibly dense - some were up to 9000 pages long - all collected more
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Buckle up: Tips to trim the budget this Christmas
Are you feeling the pinch? Perhaps you’ve already cut back on discretionary spending. Or are contemplating a much more frugal Christmas season. You’re not alone. New research shows while Australians are tipped to spend almost $5 billion on online shopping in the leadup to Christmas this year, almost half of those surveyed are planning to spend less than the same time in 2022. And almost 80 percent said they plan to cut back on non-essential spending in the same period. Inflation and a lack of savings were cited as the main concerns as
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Sales season: Stay out of the red this Black Friday
The emails are lobbing into your inbox with increasing regularity. You may even be getting alerts on your phone. The flashing ads are all over websites. All of them promise you amazing deals and unprecedented discounts. There is no escaping the fact we’re hurtling toward Black Friday. And peak spending season. This mad day of discounts traditionally marks the start of Christmas shopping in the United States, falling just after Thanksgiving. While it didn’t come to Australia until much later - with Apple the first major retailer to offer Black Friday deals