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complaints we've
solved to date

...and those we're still solving

we help you handle it

Handle My Complaint knows that companies can do better by their customers.
You tell us your complaint and we tell them.
With us, you will be heard the first time and understood every time by the people who can fix your complaint quickly.
With us, everyone is better off. That’s our promise.
Got a complaint? Solve it faster with Handle My Complaint.
Submit for yourself, family member or friend.

handle my complaint

12,347

Together we’ve helped over
12,000 people with complaints.

handle my complaint

131

Together we’ve reached
131 organisations to improve
products and services.

handle my complaint

$5.35m

Together we’ve saved
$5.35 million for consumers.

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FREE TO USE

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LODGE ANYWHERE
AT ANY TIME

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SUBMIT IN 3 MINUTES
OR LESS

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NO WAITING ON HOLD
NO HOLD MUSIC

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GUARANTEED RESPONSE

car complaints

We’re here to take the wheel.
We know you can’t make lemonade out of a lemon car. Whether it’s a beep, slip or leak you can’t quite decode, we steer the matter in the right direction. Feel free to take the backseat.

energy complaints

Let us spark up your life.
We light fires under electricity providers, control the burn and resolve your complaints all the way through. If your prices appear high, your supply seems short and your meter looks off, we can connect to your provider to get to the bottom of the problem. We do your bills a power of good.

telco complaints

We’ll dial you up a better deal.
No more phone data drama, bad reception or
communication getting lost in translation. We
make smooth connections with telco providers.

bank complaints

You can bank on us.
We do more than tell the teller when your application
gets rejected, your fees don’t add up and your mortgage rates seem too high. You can count on us to resolve your problems with financial services.

Handle My Complaint connects you to the people who can fix your banking, power, vehicle, phone or internet problems quickly. I didn’t spend hours getting passed from person to person. It’s absolutely brilliant!

AMANDA REED CEO, THE ROUND ABOUT

Jo is a regular spokesperson for both The Morning Show and The daily Edition. She is a passionate crusader for consumer affairs always striving to help customers get a better deal.

LUCIE MCGEOCH SUPERVISING PRODUCER, CHANNEL 7

I tried calling a few times but the company ignored my problem. Handle My Complaint got me what I wanted and helped me change providers.

ADAM SPENCER AUTHOR & RADIO PRESENTER

FEATURED IN

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The Age
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612 ABC
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  • It's safe to say that most of us don't enjoy complaining. But more than once in our lives, we've experienced having a concern or an issue with a product or service we've purchased. And, when we do, we try to reach out to our provider with the hope that they will help us resolve it. Sometimes the provider helps, but there are times when they turn a blind eye to our experience. So, we've prepared this guide to help you make a complaint that's effective and doesn't take up more of your energy than it needs to. Just remember, we are with you at every stage of your complaint journey. Happy reading!

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