Twitter
Facebook
Youtube

Fluid Edge Themes

complaints we've
solved to date

...and those we're still solving

we help you handle it

Handle My Complaint knows that companies can do better by their customers.
You tell us your complaint and we tell them.
With us, you will be heard the first time and understood every time by the people who can fix your complaint quickly.
With us, everyone is better off. That’s our promise.
Got a complaint? Solve it faster with Handle My Complaint.
Submit for yourself, family member or friend.

handle my complaint

12,347

Together we’ve helped over
12,000 people with complaints.

handle my complaint

131

Together we’ve reached
131 organisations to improve
products and services.

handle my complaint

$5.35m

Together we’ve saved
$5.35 million for consumers.

icon-circle-1

FREE TO USE

icon-circle-2

LODGE ANYWHERE
AT ANY TIME

icon-circle-3

SUBMIT IN 3 MINUTES
OR LESS

icon-circle-4

NO WAITING ON HOLD
NO HOLD MUSIC

icon-circle-5

GUARANTEED RESPONSE

car complaints

We’re here to take the wheel.
We know you can’t make lemonade out of a lemon car. Whether it’s a beep, slip or leak you can’t quite decode, we steer the matter in the right direction. Feel free to take the backseat.

energy complaints

Let us spark up your life.
We light fires under electricity providers, control the burn and resolve your complaints all the way through. If your prices appear high, your supply seems short and your meter looks off, we can connect to your provider to get to the bottom of the problem. We do your bills a power of good.

telco complaints

We’ll dial you up a better deal.
No more phone data drama, bad reception or
communication getting lost in translation. We
make smooth connections with telco providers.

bank complaints

You can bank on us.
We do more than tell the teller when your application
gets rejected, your fees don’t add up and your mortgage rates seem too high. You can count on us to resolve your problems with financial services.

Handle My Complaint connects you to the people who can fix your banking, power, vehicle, phone or internet problems quickly. I didn’t spend hours getting passed from person to person. It’s absolutely brilliant!

AMANDA REED CEO, THE ROUND ABOUT

Jo is a regular spokesperson for both The Morning Show and The daily Edition. She is a passionate crusader for consumer affairs always striving to help customers get a better deal.

LUCIE MCGEOCH SUPERVISING PRODUCER, CHANNEL 7

I tried calling a few times but the company ignored my problem. Handle My Complaint got me what I wanted and helped me change providers.

ADAM SPENCER AUTHOR & RADIO PRESENTER

FEATURED IN

10 News
The Age
Today Tonight
Triple M
612 ABC
  • Ah, Black Friday. We look forward to this coming Friday more than any other. It’s the lead up event to the most wonderful time of the year, Christmas. Over half of the world’s nations dedicate this day to one of the largest shopping events - Black Friday Sales. In the US alone, sales are expected to jump 30 percent from last year to reach $10 Billion in a single day.

  • Whether it’s church groups, cosmetic suppliers or energy providers, when your door starts reverberating with that unexpected knock, the games begin. You’re in the race before you know it, your intellect strategically churning over winning solutions: Pretend I’m not home? Answer the door but shoo them away quickly? Listen to their spiel politely but tell them I’m not interested? Invite them in for a cuppa to hear what they have to say, you never know, I might save a buck or two?

  • A mobile phone camera at our ready disposal compels many of us to capture and share our life moments, even the no-so-great ones. No longer reserved only for happy snaps, such as family portraits, sunsets and visits with exotic animals, a mobile phone camera can capture your best evidence when things go wrong.

    Take Mr Jonathan Kearins recent holiday for example. After researching on the internet, he booked and paid for a romantic holiday at a 4-star resort described as ‘newly opened’ and ‘luxurious’ on Thailand’s renowned Phi Phi Island. What greeted Mr Kearins and his girlfriend upon arrival however, fell way short of the idyllic accommodation described on the internet booking website.

Before you make that complaint…

Allow us to introduce our workshops. We’re giving you the space to meet, greet and take the leap to better deals. Tell us your name, email and location. We’ll tell you if we’re coming to a town near you. If not, we’ll be there soon.