Car rental damage claims: How AI is rewriting the rules
Thousands of Australian drivers are hit with car rental damage claims every year, in many cases for damage they did not cause or know nothing about. But the law and rising use of emerging technology are helping consumers challenge these claims.
How travel insurance claims work
Travel insurance, like every other form of insurance, is a safety net we hope we won’t have to use. All we want is to enjoy our holiday with the knowledge that in the unlikely event something goes wrong, we are covered.
How to get a good deal on travel insurance
Planning an overseas holiday is always fun but the nuts and bolts, such as travel insurance, can take some of the shine off that getaway.
Know your rights: A guide to renters’ data privacy
With Australia in the midst of a housing crisis, renters want to make a great impression in their application. So much so that few even give a minute’s thought to renters' data privacy.
Renters privacy: Protecting your information
You find a rental you love and click on the link to apply. Within minutes, you are asked to hand over information that should make you think twice about renters privacy.
Coles case: What it means for you
With the Federal Court finding Coles misled Australians over discounted items, you might be thinking twice about those specials going Down Down.
Lift the winter weight: Energy hardship support
If you have been lying awake worrying about how to pay your next electricity or gas bill, take a few deep breaths. There is a network of energy hardship support available across Australia, from government grants and concessions to formal payment plans with your retailer.
Cold comfort: Managing energy bills this winter
As the temperatures drop, the cost of keeping warm adds to the stress in already stretched households. Many face real energy hardship, with about 40 percent of Australians finding it difficult to pay their bill.
Under the pump: The cost of fuel price gaps
It is so frustrating to fill up the car only to find a petrol station less than a kilometre away offering fuel 10 to 20 cents a litre cheaper. We see this type of fuel price gap all the time, but is it competition or price gouging?
Tough times: How to get loan hardship support
If you are behind on your loan repayments, or can see that you soon will be, knowing what loan hardship support is out there and acting early can make a big difference to the outcome.