Cold comfort: Managing energy bills this winter
As the temperatures drop, the cost of keeping warm adds to the stress in already stretched households. Many face real energy hardship, with about 40 percent of Australians finding it difficult to pay their bill.
Under the pump: The cost of fuel price gaps
It is so frustrating to fill up the car only to find a petrol station less than a kilometre away offering fuel 10 to 20 cents a litre cheaper. We see this type of fuel price gap all the time, but is it competition or price gouging?
Tough times: How to get loan hardship support
If you are behind on your loan repayments, or can see that you soon will be, knowing what loan hardship support is out there and acting early can make a big difference to the outcome.
Managing loan repayments amid financial stress
At a time when everything from the price of fuel to the cost of groceries seems to be going ever higher, managing loan repayments becomes even tougher.
Boarding call for flight delay compensation
Ask a handful of travellers who experienced flight delays on separate airlines what compensation they received and you are likely to hear five different stories.
Right pathway: Understanding flight refunds
If you have flown somewhere in Australia recently, there is a good chance you have experienced a delay, cancellation or sudden schedule change. While airlines might dismiss these disruptions as part of doing business, the impact on travellers can be serious, even before they start chasing flight refunds.
Smart money: How to resolve a credit dispute
Australians often find themselves in a credit dispute because they haven’t acted quickly enough to correct an issue, but problems are not always obvious.
Holiday hangover: Get on top of credit card complaints
As we return to work and school after the long summer break, the influx of bills from all that festive splurging can bring reality back with a thud. Little wonder it's also a time when credit card complaints surge.
Typlex leaky pipes: Limiting your risk
If you have seen or read stories about leaky "Pro-fit" polybutylene pipes manufactured by Iplex damaging homes, you may be wondering about the piping in your own home.
Typlex pipe repairs: Finding the right support
The Iplex pipes class action covers all homeowners who acquired Iplex "Pro-fit" pipes manufactured between 2017 and 2022 using Typlex 1050 resin, regardless of where they live or the builder involved.