How to make a complaint against a supermarket
Have you bought grocery items that have gone off well before the expiry date? Been charged more at the checkout for an item marked much cheaper on the shelves? Or had your online supermarket order cancelled without explanation? These are all good reasons to know how to make a complaint against a supermarket.
Checking out: Complaints about supermarket customer service
Australian shoppers have been complaining for many years about the rising cost of groceries, but they are also far from happy about how they are treated at supermarkets. We receive more complaints about supermarket customer service than we do prices.
Supermarket complaints: What every shopper should know
When most of us are forking out more than 20 percent of our weekly income for groceries, we expect to get value for money and good service. But given the volume of supermarket complaints, it’s clear many Australians don’t feel they are receiving either.
Sales alert: Spotting supermarket price discrepancies
Lizzy was excited when she saw her regular brand of coffee bearing a 40 percent off tag at Woolworths. Peter had a similar feeling when he spotted a half price tag against Nature’s Coffee. But it didn’t take long for either to spot the supermarket price discrepancies.
Supermarket discounts: How special are specials?
We have all fallen for supermarket discounts, from ‘buy one, get one free’ inducements to promises of ‘everyday low prices’.
Life insurance versus funeral insurance: What’s best?
Insurance is a safety net for our families as much as it is for us, particularly as we age. If you're weighing up life insurance versus funeral insurance, it's important to look at them in relation to your personal circumstances.
Funeral insurance for seniors
Funeral insurance is one way to ensure your loved ones are not left with a big expense at a time when they are already vulnerable.
Secondhand blues: Understanding car warranties
Before you pay for a used car, it’s important you take steps to protect yourself from avoidable issues.
Used cars: How to avoid a lemon
It's understandable you might be feeling a bit nervous about buying a used car – no one wants to end up with a lemon, facing costly repairs and the inconvenience of being without a vehicle.
Has your card surcharge been supercharged?
We are so used to paying for everything by debit or credit card these days, many of us barely give any thought to the little extra that is often tacked onto the purchase price. But you should take a closer look to avoid being needlessly stung by card surcharges.