How to make a complaint against a supermarket
Have you bought grocery items that have gone off well before the expiry date? Been charged more at the checkout for an item marked much cheaper on the shelves? Or had your online supermarket order cancelled without explanation? These are all good reasons to know how to make a complaint against a supermarket.
Checking out: Complaints about supermarket customer service
Australian shoppers have been complaining for many years about the rising cost of groceries, but they are also far from happy about how they are treated at supermarkets. We receive more complaints about supermarket customer service than we do prices.
Supermarket complaints: What every shopper should know
When most of us are forking out more than 20 percent of our weekly income for groceries, we expect to get value for money and good service. But given the volume of supermarket complaints, it’s clear many Australians don’t feel they are receiving either.
Sales alert: Spotting supermarket price discrepancies
Lizzy was excited when she saw her regular brand of coffee bearing a 40 percent off tag at Woolworths. Peter had a similar feeling when he spotted a half price tag against Nature’s Coffee. But it didn’t take long for either to spot the supermarket price discrepancies.
Supermarket discounts: How special are specials?
We have all fallen for supermarket discounts, from ‘buy one, get one free’ inducements to promises of ‘everyday low prices’.
Rent to buy laptops: Weigh your options
Is your laptop on its last legs? If your bank account is a little stretched right now, a rent to buy laptop could be appealing.
Buckle up: Tips to trim the budget this Christmas
Are you feeling the pinch? Perhaps you’ve already cut back on discretionary spending. Or are contemplating a much more frugal Christmas season.
You’re not alone. New research shows while Australians are tipped to spend almost $5 billion on online shopping in the leadup to Christmas this year, almost half of those surveyed are planning to spend less than the same time in 2022. And almost 80 percent said they plan to cut back on non-essential spending in the same period.
Oversubscribed? Breaking the subscription trap
How many subscriptions do you have? Is it just Netflix and one other streaming service? Or do you subscribe to myriad apps on your phone or online? Do you even know how many subscriptions you have anymore?
Grocery gripe: Why does food cost so much more?
With everything from fuel, utility, to grocery bills rising constantly, Australians are watching their pennies – cutting back on luxuries, leaving heaters off, adding more blankets in winter, and catching the bus instead of driving.
But food isn't just another bill—it's a necessity. We have to eat, ideally healthily - shunning fast food and snacks in favour of fruit and vegetables, lean meat and seafood. But with food prices increasing an average of eight percent a year (many items have risen a lot more), the grocery bill is taking a bigger and bigger slice out of household budgets each week.
Raising hell: Why does childcare cost so much?
More than one million Australian families used childcare last year. If you were one of them, you know how expensive it has become.
After a six-month investigation, the Australian Consumer and Competition Commission (ACCC) handed down its interim report into the sector earlier this month.
The ACCC found that childcare fees were rising faster than inflation and wage growth, and government subsidies have failed to keep pace.