Car rental damage claims: How AI is rewriting the rules
Thousands of Australian drivers are hit with car rental damage claims every year, in many cases for damage they did not cause or know nothing about. But the law and rising use of emerging technology are helping consumers challenge these claims.
How to get a good deal on travel insurance
Planning an overseas holiday is always fun but the nuts and bolts, such as travel insurance, can take some of the shine off that getaway.
Renters privacy: Protecting your information
You find a rental you love and click on the link to apply. Within minutes, you are asked to hand over information that should make you think twice about renters privacy.
Coles case: What it means for you
With the Federal Court finding Coles misled Australians over discounted items, you might be thinking twice about those specials going Down Down.
Cold comfort: Managing energy bills this winter
As the temperatures drop, the cost of keeping warm adds to the stress in already stretched households. Many face real energy hardship, with about 40 percent of Australians finding it difficult to pay their bill.
Under the pump: The cost of fuel price gaps
It is so frustrating to fill up the car only to find a petrol station less than a kilometre away offering fuel 10 to 20 cents a litre cheaper. We see this type of fuel price gap all the time, but is it competition or price gouging?
Managing loan repayments amid financial stress
At a time when everything from the price of fuel to the cost of groceries seems to be going ever higher, managing loan repayments becomes even tougher.
Right pathway: Understanding flight refunds
If you have flown somewhere in Australia recently, there is a good chance you have experienced a delay, cancellation or sudden schedule change. While airlines might dismiss these disruptions as part of doing business, the impact on travellers can be serious, even before they start chasing flight refunds.
Silverado engine defects class action: What owners need to know
Australians swayed by the promise of a dependable ute built to handle tough conditions could now be part of a Silverado engine defects class action after General Motors Specialty Vehicles (GMSV) has recalled more than 9400 affected Silverado vehicles in Australia due to engine defects – many of which have already experienced a variety of issues, including sudden, catastrophic engine failures.
Holiday hangover: Get on top of credit card complaints
As we return to work and school after the long summer break, the influx of bills from all that festive splurging can bring reality back with a thud. Little wonder it's also a time when credit card complaints surge.