It's safe to say that most of us don't enjoy complaining. But more than once in our lives, we've experienced having a concern or an issue with a product or service we've purchased. And, when we do, we try to reach out to our provider with the hope that they will help us resolve it. Sometimes the provider helps, but there are times when they turn a blind eye to our experience. So, we've prepared this guide to help you make a complaint that's effective and doesn't take up more of your energy than it needs to. Just remember, we are with you at every stage of your complaint journey. Happy reading!
I want to welcome you to the Two Hoots Tribe - our new community where we are harnessing consumers’ voices to improve products and services.
We all purchase products and services on a daily basis. As we go about our day, using these products and services, often we encounter questions and issues. When this happens, we want to reach out to somebody for help.
As consumers, we subscribe to different services and purchase various products all the time. We consume electricity, pay rent or mortgages, subscribe to mobile and internet plans. And we have our credit cards or Buy Now, Pay Later services for online and in-store shopping. Sometimes things go wrong and that's where Handle My Complaint comes in.