Making a pothole damage claim
If your car has come off worse in an unwanted fight with a pothole, you could be entitled to compensation. But making a pothole damage claim is not a simple process.
Hit a pothole? What you can do about the damage
It's natural to try to drive around a pothole when we see one. But thousands of Australian drivers caught unawares have been left with blown tyres, cracked windscreens, bent suspension and nasty repair bills running into the thousands.
Electric vehicle complaints: What are your consumer rights?
Anyone who has bought, or is thinking of buying, an electric vehicle knows there are now a lot more brands to choose from. While the options might be bewildering, it’s good to know when it comes to electric vehicle complaints, the path is far more straightforward.
Caught short: What to do about electric vehicle repairs
The boom in electric vehicles has brought more brands, more models and more competitive prices to Australia. But it has also had an unwelcome flow-on effect – a growing number of owners waiting a long time for electric vehicle repairs.
Car hire rights: Protect yourself when renting a car
Renting a car in Australia should be straightforward. You pay for the vehicle, drive it, return with a full tank, and head home. But unless you know your car hire rights you could be hit with an extra bill shortly after.
Car rental damage claims: How AI is rewriting the rules
Thousands of Australian drivers are hit with car rental damage claims every year, in many cases for damage they did not cause or know nothing about. But the law and rising use of emerging technology are helping consumers challenge these claims.
Driving the Silverado engine defects class action
The Silverado engine defects class action is not just about seeking compensation for owners of affected vehicles. It is about ensuring safer vehicles, greater accountability and better protection for Australian consumers.
Silverado recalls: Why repairs aren’t enough
A recall acts like a safety net. When a manufacturer identifies or is made aware of a problem with their product, they issue a recall and promise to fix your car. In theory, simple. But for Australians affected by the recall of 2021-2024 Silverado 1500 vehicles equipped with the L87 6.2L V8 petrol engine, the reality has been far messier.
Silverado engine defects class action: What owners need to know
Australians swayed by the promise of a dependable ute built to handle tough conditions could now be part of a Silverado engine defects class action after General Motors Specialty Vehicles (GMSV) has recalled more than 9400 affected Silverado vehicles in Australia due to engine defects – many of which have already experienced a variety of issues, including sudden, catastrophic engine failures.
Hyundai class action: The push for compensation
Is Hyundai refusing to take responsibility for the paint peeling off your car? Join the frustrated owners registering for our Hyundai class action investigation.