The ups and downs of class action settlements
Class action settlements aren’t just about the eye-popping dollar figures you see in the headlines - they’re a powerful way for individuals to join forces and seek justice together.
Class action win: Ford owners on track for compensation
Ford owners are being urged to register for the long-running PowerShift class action after a landmark ruling that could see thousands of Australians receive upwards of $20,000 in compensation.
Braking hard: How to complain about a car service
Had a less than satisfactory experience with your mechanic? Not sure how to resolve the matter? Before we tell you how to complain – and where – let’s look at some common grievances against mechanics and service centres.
Beware the hidden issues of car servicing
We should always keep our vehicles in good shape but there are a few things you should know before booking to help avoid the hidden issues of car servicing.
The first one is to try to maintain regular services. With households feeling the pinch with rising cost of living, many Australian motorists are putting off car servicing.
Get a grip on the driveaway price
We have all seen the glossy car ads trumpeting the driveaway price or “drive away, no more to pay”. Dealers typically promote these packages when they are looking to shift greater volumes or make way for next year’s stock.
But what does this sales pitch actually mean? Does the driveaway price include stamp duty? What about if you want to add accessories? Do you have to pay for insurance separately?
Don’t get caught by a dodgy car salesman
The last thing anyone needs when looking for a new vehicle is a dodgy car salesman. A car is an expensive purchase for most people, so you want to ensure you are getting what you pay for.
Car deposits: What are my refund rights?
No one wants to see their car deposit go down the gurgler. But if you change your mind or find a better deal before the sale goes through, do you have the right to a refund?
Secondhand blues: Understanding car warranties
Before you pay for a used car, it’s important you take steps to protect yourself from avoidable issues.
Used cars: How to avoid a lemon
It's understandable you might be feeling a bit nervous about buying a used car – no one wants to end up with a lemon, facing costly repairs and the inconvenience of being without a vehicle.
How to make a complaint against a car insurance company
Is your insurance claim taking a long time to be reviewed? Perhaps it has been rejected? You will want to know how to make a complaint against a car insurance company. Before you do so, however, double check that you have