Driving data: Your car could be invading your privacy
Did you know you could be driving a privacy nightmare? The computer on wheels that enables you to find your way and navigate traffic hazards is sharing information you never thought possible, including your sexual activity.
Drive with assurance: Understanding insurance and rights for your leased car
Leasing a car can be as exhilarating as a drive down the open road. But, much like any journey, it's essential to be prepared for the twists and turns ahead. Insurance considerations and consumer rights might not be the first things on your mind, but they're crucial to ensuring a smooth ride.
Drive a bargain: Should I buy or lease my next car?
Need a new car? Is the thought of paying such a large amount of money for a new set of wheels making you sweat? It might be worth considering a car lease rather than buying your next vehicle.
But leasing isn't for everyone. Before jumping into the driver’s seat, it’s important to ask some key questions to determine if leasing best fits you and your circumstances. Let's give a rundown to find out if leasing a car will work for you.
Hyundai and Kia face new class actions over faulty engines in Australia
Hyundai and Kia are facing two class action lawsuits in Australia over allegations that the car manufacturers sold cars with potentially faulty engines that breached Australian consumer law. The lawsuits come after a series of recalls and safety concerns in Australia over the past few years.
On 15 February 2023, law firm Johnson Winter Slattery filed lawsuits against Hyundai and Kia, claiming that vehicles sold since 2011 were fitted with defective engines that violate Australian consumer law.
Vehicle recalls: Take the driver’s seat with safety issues
When you hear your vehicle has been recalled, it’s natural to go into panic mode. However, a recall is not necessarily a bad thing - it means the manufacturer is staying on top of safety regulations.
It becomes an issue when the manufacturers don’t communicate properly with vehicle owners or conduct repairs in a timely manner.
Fire victim joins Hyundai class action in fight for consumer rights
The fire was swift and silent. Anne-Maree Johnston still can’t believe how close she came to losing everything when her Hyundai caught fire in her garage without warning.
Apply the brakes: Top car rental traps to avoid
Are you planning to travel interstate over the summer holidays? There’s a good chance you might also want to get car rental, at least for a few days.
And while there are plenty of great deals to be had, there are some car rental traps you should know about before handing over your deposit. Otherwise, that deal that seemed too good to be true most certainly will be.
Removing road blocks to customer care
Saul Frank knows when he’s being given the run-around with customer care. And he would never do the same to his customers.
“I’ve been in business a long time and it’s just not the way you treat people,” he says.
Buying a car? Take the driver’s seat at the dealership
You've decided you want a new or near-new car. How exciting. So exciting, in fact, that it’s easy to get carried away and spend more than you intended. Especially when the smooth-talking salespeople at the car dealership know all the right things to say to help you do just that.
Don’t be tempted by all the extras they promise to throw in for a “great deal”. For most of us, a car is the second biggest investment we’ll make (after our house). It’s money you should be spending wisely. Chances are you don’t need those extras. Even if the dealer says they will take your driving experience to the next level.
Car servicing: Go the extra mile with the right mechanic
If you want to ensure your car goes the distance, you need to service it regularly – and that means finding a reliable mechanic. While you will drive away with a lighter bank balance wherever you go for a service, you don’t want to clock up hours thereafter with car servicing complaints.