Service Tag

Had a less than satisfactory experience with your mechanic? Not sure how to resolve the matter? Before we tell you how to complain – and where – let’s look at some common grievances against mechanics and service centres.

We should always keep our vehicles in good shape but there are a few things you should know before booking to help avoid the hidden issues of car servicing.

The first one is to try to maintain regular services. With households feeling the pinch with rising cost of living, many Australian motorists are putting off car servicing.

You've decided you want a new or near-new car. How exciting. So exciting, in fact, that it’s easy to get carried away and spend more than you intended. Especially when the smooth-talking salespeople at the car dealership know all the right things to say to help you do just that.

Don’t be tempted by all the extras they promise to throw in for a “great deal”. For most of us, a car is the second biggest investment we’ll make (after our house). It’s money you should be spending wisely. Chances are you don’t need those extras. Even if the dealer says they will take your driving experience to the next level.

If you want to ensure your car goes the distance, you need to service it regularly – and that means finding a reliable mechanic. While you will drive away with a lighter bank balance wherever you go for a service, you don’t want to clock up hours thereafter with car servicing complaints.