Car hire rights: Protect yourself when renting a car
Renting a car in Australia should be straightforward. You pay for the vehicle, drive it, return with a full tank, and head home. But unless you know your car hire rights you could be hit with an extra bill shortly after.
Car rental damage claims: How AI is rewriting the rules
Thousands of Australian drivers are hit with car rental damage claims every year, in many cases for damage they did not cause or know nothing about. But the law and rising use of emerging technology are helping consumers challenge these claims.
How travel insurance claims work
Travel insurance, like every other form of insurance, is a safety net we hope we won’t have to use. All we want is to enjoy our holiday with the knowledge that in the unlikely event something goes wrong, we are covered.
How to get a good deal on travel insurance
Planning an overseas holiday is always fun but the nuts and bolts, such as travel insurance, can take some of the shine off that getaway.
Know your rights: A guide to renters’ data privacy
With Australia in the midst of a housing crisis, renters want to make a great impression in their application. So much so that few even give a minute’s thought to renters' data privacy.
Renters privacy: Protecting your information
You find a rental you love and click on the link to apply. Within minutes, you are asked to hand over information that should make you think twice about renters privacy.
Tough times: How to get loan hardship support
If you are behind on your loan repayments, or can see that you soon will be, knowing what loan hardship support is out there and acting early can make a big difference to the outcome.
Managing loan repayments amid financial stress
At a time when everything from the price of fuel to the cost of groceries seems to be going ever higher, managing loan repayments becomes even tougher.
Boarding call for flight delay compensation
Ask a handful of travellers who experienced flight delays on separate airlines what compensation they received and you are likely to hear five different stories.
Right pathway: Understanding flight refunds
If you have flown somewhere in Australia recently, there is a good chance you have experienced a delay, cancellation or sudden schedule change. While airlines might dismiss these disruptions as part of doing business, the impact on travellers can be serious, even before they start chasing flight refunds.