Smart money: How to resolve a credit dispute
Australians often find themselves in a credit dispute because they haven’t acted quickly enough to correct an issue, but problems are not always obvious.
Holiday hangover: Get on top of credit card complaints
As we return to work and school after the long summer break, the influx of bills from all that festive splurging can bring reality back with a thud. Little wonder it's also a time when credit card complaints surge.
Consumer rights: What to do about unexpected fees
Unexpected fees have a sneaky way of piling up. A bank charge here, a processing fee there, or the renewal of a forgotten subscription, and suddenly your budget tightens. As Australians try to stay on top of bills, it is important to know your consumer rights when it comes to unexpected fees.
Saving money: Plan for a brighter new year
The end of the year is more than just a date on the calendar – it's a chance to reset and build better habits. If you want to be on stronger financial footing in 2026, start with a plan that makes saving money easier.
Underpayments: Getting what you’re owed
The scourge of underpayments isn’t just a financial issue; it's personal. When you're working long hours or overtime, it can take a toll mentally and physically.
Woolworths and Coles underpayment class action: What you need to know
Imagine working extra hours every week, missing family dinners or weekends with friends, only to discover you haven’t been paid what you were owed. It is a painful reality for many current and former supermarket staff, who are now part of the landmark Woolworths and Coles underpayment class action.
How to make a superannuation complaint
Having trouble with a superannuation claim? Knowing how to make a superannuation complaint can save time, reduce stress and lead to a better outcome.
What to do if your super insurance claim is denied
Anyone who has had a super insurance claim denied knows it feels like being kicked when you’re down.
We make claims when we are at our most vulnerable, battling serious illness or injury, unable to work, or mourning the loss of a loved one.
Making the most of superannuation benefits
For many Australians, superannuation benefits are all about retirement. The more we contribute to our nest egg through our employer, our own contributions, or a combination of both, the better the retirement.
How to cut back on household costs
Do you have a handle on your household costs? Feel like money is going out the door faster than it comes in?