Privacy risks: Tackling facial recognition technology head on
Have you seen any signs about the use of facial recognition technology when you’ve been out shopping? CCTV is one thing, but this controversial technology raises more concerns about breaches of our privacy.
Smart money: How to avoid PayID scams
Have you heard about PayID scams? Perhaps you or a friend have fallen foul of the electronic payment system?
More than 18 million Australians have signed up to use PayID since its launch six years ago. The attraction is simple: it’s easy to use, free, and money is transferred quickly – whether you’re paying or being paid. The unique identifier (the ID part) is linked to your bank account and you only need a mobile number or email (and an ABN or CBN if you’re a business) to send and receive money.
The Australian Banking Association maintains it’s one of the most important steps customers can take to prevent scams, but the mobile-friendly service hasn’t been immune to scammers. Even the tech-savvy younger generation - least likely to be caught in other financial scams - has been caught out.
Online platforms such as Facebook Marketplace and Gumtree are popular hunting grounds for PayID scams.
Join Handle My Complaint and reap the rewards
If you’ve ever spent hours on the phone trying to sort out an issue with a product or service, or been given the run-around by a company’s complaints department, you’ll see the value in getting someone else to do the legwork for you.