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Payment Options Tag

Do you use PayID? Hardly surprising, given that more than 15 million Australians have taken up the electronic payment system since its launch six years ago.

The attraction is simple: it’s easy to use, free, and money is transferred quickly. The unique identifier (the ID part) is linked to your bank account; you only need a mobile number or ABN to send and receive money.

According to the Australian Banking Association, it’s also one of the most important steps customers can take to prevent scams.

But the mobile-friendly service hasn’t been immune to scammers, either. Even the tech-savvy younger generation - least likely to be caught in other financial scams - has been caught out.

Ever wondered why your cup of coffee costs an extra 15 cents at one café and not another? Or why the service station advises that you will have to pay another 1.5 percent to use Visa or Mastercard?

It’s called a card surcharge - the amount a business charges to cover the cost of an electronic transaction, typically between 0.5 and 1.5 percent. While two-thirds of merchants absorbed this fee about five years ago, the use of debit and credit cards increased, and so has the number of businesses passing on the cost.

Online payment has certainly made our lives easier. It's become more convenient for us to shop online, pay for bills and send money to family and friends.

So it’s probably no surprise that the FIS Global Payments Report predicts the use of cash will drop from 7 percent to 2 percent of all point-of-sale transactions by 2025.

FIS, a payments technology company, says the pandemic has only accelerated our move to digital wallets and other e-commerce, or online payment platforms.

The digital world has transformed the way we live, work and play. Transactions that used to take place in cash or with paper cheques are now completed online, using digital payment platforms.

In Australia, there are a number of different digital payment platforms available, each vying for a share of the market. In 2021, the industry processed about 55 million payments. That is worth about $650 billion each day, according to The Australian Financial Review. But behind this progress are growing concerns not only from banking institutions but governments.