your complaint
is our command
Handle My Complaint began because we believed companies could do better by their customers. We set out on building the best way to get companies to respond to the needs of their customers when it comes to products and services.
Through Handle My Complaint, customers are building companies for the future. You tell us, and we tell them.
With us, everyone is better off. That's our promise.
Handle My Complaint began because we believed companies could do better by their customers. We set out on building the best way to get companies to respond to the needs of their customers when it comes to products and services.
Through Handle My Complaint, customers are building companies for the future. You tell us, and we tell them.
With us, everyone is better off. That's our promise.
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Food safety complaints: What you can do
Found out your “dairy-free" yoghurt isn’t what it says on the packaging? Perhaps the meat you bought for dinner has gone off well before the use-by date. Whatever the issue is, it is important to raise food safety complaints with relevant authorities.
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Unsafe food: Do you know what you’re eating?
Mince with all manner of unsavoury "extras". Milk sold as fresh that contained powdered ingredients. Vodka that tested positive for an ingredient found in paint stripper. ABC investigations have revealed the extent of unsafe or mislabelled food we could be eating – and it might kill your appetite.
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Telstra outage: What went wrong and what it means for you
When Australians woke up on July 8, many were met with silence – no calls, no data, no way to get to work. The Telstra outage that swept the country that morning, affecting everything from transport to Eftpos payments, has since triggered a Senate inquiry and the threat of hefty penalties for the country’s biggest telco.