your complaint
is our command
Handle My Complaint began because we believed companies could do better by their customers. We set out on building the best way to get companies to respond to the needs of their customers when it comes to products and services.
Through Handle My Complaint, customers are building companies for the future. You tell us, and we tell them.
With us, everyone is better off. That's our promise.
Handle My Complaint began because we believed companies could do better by their customers. We set out on building the best way to get companies to respond to the needs of their customers when it comes to products and services.
Through Handle My Complaint, customers are building companies for the future. You tell us, and we tell them.
With us, everyone is better off. That's our promise.
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Lift the winter weight: Energy hardship support
If you have been lying awake worrying about how to pay your next electricity or gas bill, take a few deep breaths. There is a network of energy hardship support available across Australia, from government grants and concessions to formal payment plans with your retailer.
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Cold comfort: Managing energy bills this winter
As the temperatures drop, the cost of keeping warm adds to the stress in already stretched households. Many face real energy hardship, with about 40 percent of Australians finding it difficult to pay their bill.
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Under the pump: The cost of fuel price gaps
It is so frustrating to fill up the car only to find a petrol station less than a kilometre away offering fuel 10 to 20 cents a litre cheaper. We see this type of fuel price gap all the time, but is it competition or price gouging?