Cold comfort: Managing energy bills this winter
As the temperatures drop, the cost of keeping warm adds to the stress in already stretched households. Many face real energy hardship, with about 40 percent of Australians finding it difficult to pay their bill.
Under the pump: The cost of fuel price gaps
It is so frustrating to fill up the car only to find a petrol station less than a kilometre away offering fuel 10 to 20 cents a litre cheaper. We see this type of fuel price gap all the time, but is it competition or price gouging?
Tough times: How to get loan hardship support
If you are behind on your loan repayments, or can see that you soon will be, knowing what loan hardship support is out there and acting early can make a big difference to the outcome.
Managing loan repayments amid financial stress
At a time when everything from the price of fuel to the cost of groceries seems to be going ever higher, managing loan repayments becomes even tougher.
Boarding call for flight delay compensation
Ask a handful of travellers who experienced flight delays on separate airlines what compensation they received and you are likely to hear five different stories.
Right pathway: Understanding flight refunds
If you have flown somewhere in Australia recently, there is a good chance you have experienced a delay, cancellation or sudden schedule change. While airlines might dismiss these disruptions as part of doing business, the impact on travellers can be serious, even before they start chasing flight refunds.
Driving the Silverado engine defects class action
The Silverado engine defects class action is not just about seeking compensation for owners of affected vehicles. It is about ensuring safer vehicles, greater accountability and better protection for Australian consumers.
Silverado recalls: Why repairs aren’t enough
A recall acts like a safety net. When a manufacturer identifies or is made aware of a problem with their product, they issue a recall and promise to fix your car. In theory, simple. But for Australians affected by the recall of 2021-2024 Silverado 1500 vehicles equipped with the L87 6.2L V8 petrol engine, the reality has been far messier.
Silverado engine defects class action: What owners need to know
Australians swayed by the promise of a dependable ute built to handle tough conditions could now be part of a Silverado engine defects class action after General Motors Specialty Vehicles (GMSV) has recalled more than 9400 affected Silverado vehicles in Australia due to engine defects – many of which have already experienced a variety of issues, including sudden, catastrophic engine failures.
Holiday hangover: Get on top of credit card complaints
As we return to work and school after the long summer break, the influx of bills from all that festive splurging can bring reality back with a thud. Little wonder it's also a time when credit card complaints surge.