How travel insurance claims work
Travel insurance, like every other form of insurance, is a safety net we hope we won’t have to use. All we want is to enjoy our holiday with the knowledge that in the unlikely event something goes wrong, we are covered.
How to get a good deal on travel insurance
Planning an overseas holiday is always fun but the nuts and bolts, such as travel insurance, can take some of the shine off that getaway.
Taking flight? Here’s how to deal with delays
Qantas proudly sells itself as “the spirit of Australia” but if that’s the case the spirit is not happy. According to the Australian Competition and Consumer Commission (ACCC), Qantas received the highest number of complaints of any airline in the 2022 financial year. Most grievances related to service issues, such as flight delays and long wait times to speak with customer service agents.
Travel lighter with these hot tips
It’s great to be back out and about again, isn’t it? But before you step beyond the confines of your state or national borders, it pays to do some homework.
Not only will a little planning save you a lot of money, it could also save you a few headaches at your destination. After all, holidays are supposed to be relaxing, not stressful.
Unlucky break: Will travel insurance protect you when you need it?
Australians are big travellers and even the cost-of-living squeeze hasn’t changed that. But as the cost of everything from flights to food creeps up, is it still worth buying travel insurance?
Up in the air: What is going on with Qantas?
J.R.R. Tolkien once wrote, "Not all who wander are lost." But if your wander is booked with Qantas, you could be. That is if your flight was cancelled and you opted for a travel credit instead of a refund.
Complaints about Qantas have been mounting on social media since Australia's borders reopened and people have been trying to use their flight credits. According to some reports, it has been almost impossible to get through to the airline, let alone redeem the credits.
Ready to travel? Here’s how to see Australia without blowing the travel budget
If you’ve been feeling trapped within your own state, you’re probably more than a little excited at the thought of the country opening up. But you may be worried about blowing your travel budget with unexpected expenses.
Travelling in this Covid recovery period is not without its challenges. The pandemic has brought unpredictability to almost everything we previously took for granted — from border restrictions and other new travel requirements to the inevitable price rises, there’s a lot to catch you unawares.
So how do you plan an affordable getaway in this era? We’ve rounded up some top tips from budget travel experts.
#TravelAdventures await – tips on keeping your travel money safe during COVID
We all have our dream travel destinations in post COVID times. Due to the abrupt halt to travel, many of us have money stored in foreign currency and on travel cards. We’re trusting our travel money is safe until we can travel again. However there are some recent changes affecting travel money.