Road block: The dealership can’t fix my car
Peter* couldn’t believe what he was hearing: “The dealership can’t fix my car because of my poor service history.”
Yet this so-called poor history was due to several factors outside his control, including that he was unable to get records from the first dealership, which had closed, and that subsequent appointments with another Hyundai dealership were late or postponed due to Covid restrictions.
Driving results: How do I file a complaint against a car dealership?
If you’re googling ‘how do I file a complaint against a car dealership’, it’s likely you have reached the end of your tether.
Road rage: Can I file a complaint against a car dealership?
When your car starts playing up, it’s only natural to head straight up the road to the place you bought it for answers. If they prove less than helpful, though, you’ll be veering into the ‘can I file a complaint against a car dealership’ lane before too long.
How long after an accident can you claim car insurance?
Have you been in a bingle? You may be too shaken up to call your insurer straight away but how long after an accident can you claim car insurance?
If you or someone you love is injured, in particular, you won’t be thinking about whether or not there’s a time limit. You will be too focused on recovery.
Driving change: Take control of car complaints
Having trouble getting the dealership to take your car troubles seriously? Is the manufacturer giving you the runaround?
It’s easy to feel like you’re a voice in the wilderness when you’re being shunted from dealer to manufacturer and back again, each blaming the other – or you – for the vehicle’s faults.
Handle My Complaint CEO Jo Ucukalo says it’s an effective tactic, as most consumers simply give up.
Hyundai drivers demand action over peeling paint
Angry Hyundai drivers whose cars are worth little more than scrap due to a common paint peeling issue have ramped up their push for compensation.
About a dozen owners and their supporters drove their shabby looking cars to Channel 7 in Perth for a public protest just before Christmas.
Fire victim joins Hyundai class action in fight for consumer rights
The fire was swift and silent. Anne-Maree Johnston still can’t believe how close she came to losing everything when her Hyundai caught fire in her garage without warning.
Removing road blocks to customer care
Saul Frank knows when he’s being given the run-around with customer care. And he would never do the same to his customers.
“I’ve been in business a long time and it’s just not the way you treat people,” he says.
Buying a car? Take the driver’s seat at the dealership
You've decided you want a new or near-new car. How exciting. So exciting, in fact, that it’s easy to get carried away and spend more than you intended. Especially when the smooth-talking salespeople at the car dealership know all the right things to say to help you do just that.
Don’t be tempted by all the extras they promise to throw in for a “great deal”. For most of us, a car is the second biggest investment we’ll make (after our house). It’s money you should be spending wisely. Chances are you don’t need those extras. Even if the dealer says they will take your driving experience to the next level.
Car servicing: Go the extra mile with the right mechanic
Cars are a big investment and, like any other valuable item, you want to take care of them to ensure they go the distance.
When it comes to car maintenance, there are a few schools of thought. Some people swear by regular service appointments, while others prefer to only service their car when something goes wrong.