Price to pay: Lifting the lid on financial complaints
When Queenie received a call from Paypal about an unauthorised transaction, she took quick action, unlinking her bank card as advised. Before she knew it, more than $1600 had vanished from her account. Realising she had been scammed, Queenie immediately alerted Westpac, never thinking she would soon join the thousands of Australians making financial complaints.
Scare tactics: What to do about ghost stores
As an increasing number of Australians are ripped off by ghost stores, those caught in the trap may be wondering if there is anything they can do.
Online haunts: Watch out for ghost stores
Snapped up a bargain online from a local store only to find there is nothing local about it? Or that it doesn’t even exist? You are one of a growing number of Australians haunted by ghost stores.
Toyota paint peeling: What you need to know
If you are still wondering whether to join the Toyota paint peeling class action, consider how the car manufacturer has responded to complaints overseas.
Toyota paint peeling class action: What to do now
Are you a Toyota owner frustrated by the manufacturer’s failure to fix paint flaking off your vehicle? You may be eligible to join the Toyota paint peeling class action.
Get smart: Avoid telco customer service complaints
Want to avoid the need to make telco customer service complaints? While there is no surefire way to prevent issues with your mobile, landline or internet provider, there are steps you can take to help reduce the chances of significant issues.
Call waiting: Australians demand action on telco complaints
Australians are fed up with their mobile providers, with the number of people taking telco complaints to the industry ombudsman rising for the third consecutive quarter.
Uneven split: Class action settlement distribution
After a long journey through the courts, the legal proceedings you joined have been successful, and it is finally time for the class action settlement distribution.
Once you know the total amount of the class action settlement, your first question is likely to be: “How much do I get?” Quickly followed by: “When will I get it?”
The ups and downs of class action settlements
Class action settlements aren’t just about the eye-popping dollar figures you see in the headlines - they’re a powerful way for individuals to join forces and seek justice together.
Class action win: Ford owners on track for compensation
Ford owners are being urged to register for the long-running PowerShift class action after a landmark ruling that could see thousands of Australians receive upwards of $20,000 in compensation.