Getting your money back: Are deposits refundable?
Down payments help secure everything from a table at a restaurant to a dream home, but what if circumstances change? Are deposits refundable?
Making a pet insurance claim
If you’ve been paying your premiums on time, it is reasonable to expect a pet insurance claim to go smoothly. But while many pet insurers now offer convenient online claims, it doesn’t guarantee that your bill will be fully—or even partially—covered.
The lowdown on pet insurance
Pet insurance, much like private health insurance, acts as a safety net – providing financial protection in case your furry friend faces unexpected health issues.
Secondhand blues: Understanding car warranties
Before you pay for a used car, it’s important you take steps to protect yourself from avoidable issues.
Used cars: How to avoid a lemon
It's understandable you might be feeling a bit nervous about buying a used car – no one wants to end up with a lemon, facing costly repairs and the inconvenience of being without a vehicle.
Making Airbnb complaints in Australia
With the number of properties on the platform – 100,000 in Australia alone – there are bound to be Airbnb complaints in Australia.
Have you had your home insurance claim rejected?
No homeowner wants to receive a letter or email with the subject line ‘home insurance claim rejected’.
But it is a very common experience, judging by the number of complaints to the Australian Financial Complaints Authority (AFCA). Chief Ombudsman David Locke said complaints about general insurance, including home and car insurance, were at a record high for the second year running in 2023-2024.
Secure the right home insurance claim help
Has your home been damaged in a storm or fire? Perhaps someone has broken in and stolen jewellery and other valuable items? You need to know where to get the best home insurance claim help.
The logical place to start, of course, is with your insurer. But before you ring them, dig out your insurance policy and check your product disclosure statement (PDS) and the policy schedule (PS). This should detail exactly what you are covered for and will help prepare you for any questions the insurer might ask.
Protect yourself from scams on Booking.com
As the most visited travel site in the world, it’s not surprising that scams on Booking.com are also on the rise.
While the site itself is genuine and used without issue by millions of people worldwide – there were more than 640 million visits in August alone – scammers find many ways to work around the system.
How to make a complaint against a car insurance company
Is your insurance claim taking a long time to be reviewed? Perhaps it has been rejected? You will want to know how to make a complaint against a car insurance company. Before you do so, however, double check that you have