RACV Complaints
Need help filing a complaint with RACV?
About RACV
RACV, or the Royal Automobile Club of Victoria, is a Victorian counterpart to RAC in Western Australia. It's a member-owned organisation offering roadside assistance, comprehensive car insurance, and other coverage like home and travel insurance. Although they have a strong member focus, RACV still faces a significant number of complaints, indicating that some members continue to encounter challenges.
Products & Services
-
- Car insurance
- Caravan and Trailer insurance
- Home insurance
- Home and contents insurance
- Business insurance
- Travel insurance
About RACV
RACV, or the Royal Automobile Club of Victoria, is a Victorian counterpart to RAC in Western Australia. It's a member-owned organisation offering roadside assistance, comprehensive car insurance, and other coverage like home and travel insurance. Although they have a strong member focus, RACV still faces a significant number of complaints, indicating that some members continue to encounter challenges.
Products & Services
-
- Car insurance
- Caravan and Trailer insurance
- Home insurance
- Home and contents insurance
- Business insurance
- Travel insurance
Common RACV complaints
The complaints below are the most common for RACV customers.
Do they ring a bell?
The complaints below are the most common for RACV customers.
Do they ring a bell?
EXCESSIVE INCREASE
MY CLAIM WAS DENIED
DELAY IN PROCESSING MY CLAIM
CUSTOMER SERVICE
RACV contact details
Contact details can change frequently, so for the most accurate and up-to-date info, submit your complaint through Handle My Complaint.
We’ll handle reaching out to RACV directly for you!
Mailing Address
Australian Financial Complaints Authority
GPO Box 3, Melbourne, Vic 3001
Phone number
Call 1800 675 958 from Australia
Contact details can change frequently, so for the most accurate and up-to-date info, submit your complaint through Handle My Complaint.
We’ll handle reaching out to RACV directly for you!
Mailing Address
Australian Financial Complaints Authority
GPO Box 3, Melbourne, Vic 3001
Phone number
Call 1800 675 958 from Australia