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Kia Complaints

Let us resolve your Kia complaint

It only takes 2 minutes to get our experts started on your complaint

Kia logo

Kia Complaints

Let us resolve your Kia complaint

It only takes 2 minutes to get our experts started on your complaint

About Kia

Kia is an automotive brand owned by the Hyundai Motor Group, offering a range of passenger cars, SUVs, and EVs in Australia. Kia dealerships provide service and support to help owners find the right vehicle and keep it in top condition. While Kia is known for its balance of quality and affordability, the brand is currently facing class actions over engine issues, and some owners have raised concerns about poor customer service. If you have a complaint, you can contact Kia via phone or through an online form.

The best way to resolve Kia complaints

Products & Services

    • Dealerships
    • New vehicle sales
    • Used vehicle sales
    • Vehicle financing
    • Car insurance
    • Maintenance and repair services
    • Car parts and accessories
    • Fleet solutions

Popular models

    • Sportage
    • Cerato
    • Picanto
    • Sorento
    • Carnival

About Kia

Kia is an automotive brand owned by the Hyundai Motor Group, offering a range of passenger cars, SUVs, and EVs in Australia. Kia dealerships provide service and support to help owners find the right vehicle and keep it in top condition. While Kia is known for its balance of quality and affordability, the brand is currently facing class actions over engine issues, and some owners have raised concerns about poor customer service. If you have a complaint, you can contact Kia via phone or through an online form.

Products & Services

    • Dealerships
    • New vehicle sales
    • Used vehicle sales
    • Vehicle financing
    • Car insurance
    • Maintenance and repair services
    • Car parts and accessories
    • Fleet solutions

Popular models

    • Sportage
    • Cerato
    • Picanto
    • Sorento
    • Carnival

Common Kia complaints

Engine issues

Engine issues

Long wait for service_repair appointments

Long wait for service / repair appointments

Unavailability of parts

Unavailability of parts

Customer service

Customer service issues

Common Kia complaints

Engine issues

Engine issues

Long wait for service_repair appointments

Long wait for service / repair appointments

Unavailability of parts

Unavailability of parts

Customer service

Customer service issues

Kia contact details

Mail pink

Kia mailing address

Provide us this information.

Phone pink

Kia phone number

Call 13 15 42 from Australia
(Monday - Friday, 8:30am to 6:00pm AEST)

socmed pink

Kia social media

Contact Kia through their
Facebook page, Instagram page, or X profile.

Form pink

Kia complaint form

Lodge your complaint via their online form.

Policy pink

Kia complaint policy

Provide us this information.

complaint process pink (1)

Kia complaint process

Provide us this information.

Kia contact details

Mail pink

Kia mailing address

Provide us this information.

Phone pink

Kia phone number

Call 13 15 42 from Australia
(Monday - Friday, 8:30am to 6:00pm AEST)

socmed pink

Kia social media

Contact Kia through their Facebook page, Instagram page, or X profile.

Form pink

Kia complaint form

Lodge your complaint via their online form.

Policy pink

Kia complaint policy

Provide us this information.

complaint process pink (1)

Kia complaint process

Provide us this information.

How to complain to Kia

Contact your Kia dealer

If you’re having issues with your Kia, reach out to your dealership for assistance. Provide a copy of any supporting evidence to help resolve your complaint efficiently.

Escalate to Kia Australia

If the dealership can’t resolve the issue, you can escalate your complaint to Kia Australia by phone or through an online form. Give feedback on how the dealership handled your complaint thus far.

OR Get better results with Handle My Complaint

Put your complaint in the right hands with Handle My Complaint. We’ll help you present a compelling case and work diligently to achieve the best possible outcome for your complaint.

How to complain to Kia

Contact your Kia dealer

If you’re having issues with your Kia, reach out to your dealership for assistance. Provide a copy of any supporting evidence to help resolve your complaint efficiently.

 

Escalate to Kia Australia

If the dealership can’t resolve the issue, you can escalate your complaint to Kia Australia by phone or through an online form. Give feedback on how the dealership handled your complaint thus far.

OR Get better results with Handle My Complaint

Put your complaint in the right hands with Handle My Complaint. We’ll help you present a compelling case and work diligently to achieve the best possible outcome for your complaint.

Handle My Complaint delivers better outcomes in 3 easy steps

Expert review

1. Expert review

Our specialists refine your complaint to ensure it's strong before submission

You choose

2. You choose

Approve or reject the
company’s resolution offer

Next level

3. Next level

We escalate your complaint to the highest level if further action is needed

Handle My Complaint delivers better outcomes in 3 easy steps

Expert review

1. Expert review

Our specialists refine your complaint
to ensure it's strong before submission

You choose

2. You choose

Approve or reject the company’s resolution offer

Next level

3. Next level

We escalate your complaint to the highest level if further action is needed