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Macquarie Telecom Complaints

Let us resolve your Macquarie Telecom complaint

It only takes 2 minutes to get our experts started on your complaint

Macquarie Telecom Complaints

Let us resolve your Macquarie Telecom complaint

It only takes 2 minutes to get our experts started on your complaint

About Macquarie Telecom

Macquarie Telecom is a full-service provider of data, voice, mobile, and cloud services for businesses. Their mobile services are powered by Optus. Despite their strong reputation as experts in business communication solutions, some customers report issues with billing and poor technical support. Customers with Macquarie complaints can call them or create a ticket in their Macquarie View account.

The best way to resolve Macquarie Telecom complaints

Products & Services

    • Mobile business plans
    • NBN plans
    • Voice plans
    • Cloud solutions 

About Macquarie Telecom

Macquarie Telecom is a full-service provider of data, voice, mobile, and cloud services for businesses. Their mobile services are powered by Optus. Despite their strong reputation as experts in business communication solutions, some customers report issues with billing and poor technical support. Customers with Macquarie complaints can call them or create a ticket in their Macquarie View account.

Products & Services

    • Mobile business plans
    • NBN plans
    • Voice plans
    • Cloud solutions 

Common Macquarie Telecom complaints

Billing issues

Billing issues

System outages

System outages

Poor technical support

Poor technical support

Customer service issues

Customer service issues

Common Macquarie Telecom complaints

Billing issues

Billing issues

System outages

System outages

Poor technical support

Poor technical support

Customer service issues

Customer service issues

Macquarie Telecom contact details

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Macquarie Telecom mailing address

Provide us this information.

Phone pink

Macquarie Telecom phone number

Call 1800 789 999 from Australia or +61 2 8221 7112 from overseas

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Macquarie Telecom social media

Provide us this information.

Form pink

Macquarie Telecom complaint form

Provide us this information.

Policy pink

Macquarie Telecom complaint policy

Provide us this information.

complaint process pink (1)

Macquarie Telecom complaint process

Read Macquarie Telecom's complaint process here.

Macquarie Telecom contact details

Mail pink

Macquarie Telecom mailing address

Provide us this information.

Phone pink

Macquarie Telecom phone number

Call 1800 789 999 from Australia or +61 2 8221 7112 from overseas

socmed pink

Macquarie Telecom social media

Provide us this information.

Form pink

Macquarie Telecom complaint form

Provide us this information.

Policy pink

Macquarie Telecom complaint policy

Provide us this information.

complaint process pink (1)

Macquarie Telecom complaint process

Read Macquarie Telecom's complaint process here.

How to complain to Macquarie Telecom

Let Macquarie Telecom know your issue

If you have a complaint about Macquarie Telecom, you can contact their support team via phone or through your Macquarie View account. Their Hub contact centre ensures that the first representative who answers your call will make every effort to resolve your issue promptly.

Investigation and next steps

For urgent matters, contact your appointed Macquarie Service Manager directly. Share the details of your complaint, provide any supporting evidence, and explain how you’d like it resolved.

OR Contact Handle My Complaint for expert help

Let us handle your Maquarie Telecom complaint. Our experts will review your case and help you present a strong argument so you receive a fair outcome.

How to complain to Macquarie Telecom

Let Macquarie Telecom know your issue

If you have a complaint about Macquarie Telecom, you can contact their support team via phone or through your Macquarie View account. Their Hub contact centre ensures that the first representative who answers your call will make every effort to resolve your issue promptly.

Investigation and next steps

For urgent matters, contact your appointed Macquarie Service Manager directly. Share the details of your complaint, provide any supporting evidence, and explain how you’d like it resolved.

OR Contact Handle My Complaint for expert help

Let us handle your Maquarie Telecom complaint. Our experts will review your case and help you present a strong argument so you receive a fair outcome.

Handle My Complaint delivers better outcomes in 3 easy steps

Expert review

1. Expert review

Our specialists refine your complaint to ensure it's strong before submission

You choose

2. You choose

Approve or reject the
company’s resolution offer

Next level

3. Next level

We escalate your complaint to the highest level if further action is needed

Handle My Complaint delivers better outcomes in 3 easy steps

Expert review

1. Expert review

Our specialists refine your complaint
to ensure it's strong before submission

You choose

2. You choose

Approve or reject the company’s resolution offer

Next level

3. Next level

We escalate your complaint to the highest level if further action is needed