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Harvey Norman Complaints

Let us resolve your Harvey Norman complaint

It only takes 2 minutes to get our experts started on your complaint

Harvey Norman logo

Harvey Norman Complaints

Let us resolve your Harvey Norman complaint

It only takes 2 minutes to get our experts started on your complaint

About Harvey Norman

Harvey Norman is a major Australian-based multinational retailer and the largest in Australia for computer hardware and software. They also offer a wide range of products, from furniture and bedding to communications and consumer electronics. While many Australians trust and shop with Harvey Norman, some customers experience issues like delayed deliveries, damaged items, difficulties with returns or exchanges, and customer service challenges. If you’re facing any of these issues, you can reach out to Harvey Norman’s customer service team by phone or through their online form.

The best way to resolve Harvey Norman complaints

Products & Services

    • Retail items
    • Electronics
    • Online shopping
    • Gift Cards
    • Photo Centre
    • Delivery services
    • Click and collect
    • Refunds, returns and exchanges

About Harvey Norman

Harvey Norman is a major Australian-based multinational retailer and the largest in Australia for computer hardware and software. They also offer a wide range of products, from furniture and bedding to communications and consumer electronics. While many Australians trust and shop with Harvey Norman, some customers experience issues like delayed deliveries, damaged items, difficulties with returns or exchanges, and customer service challenges. If you’re facing any of these issues, you can reach out to Harvey Norman’s customer service team by phone or through their online form.

Products & Services

    • Retail items
    • Electronics
    • Online shopping
    • Gift Cards
    • Photo Centre
    • Delivery services
    • Click and collect
    • Refunds, returns and exchanges

Common Harvey Norman complaints

Damaged items icon

Damaged items

Return and exchange issues icon

Hard to return / exchange products

Delayed deliveries icon

Delayed deliveries

Retail customer service issues icon

Customer service issues

Common Harvey Norman complaints

Damaged items icon

Damaged items

Return and exchange issues icon

Hard to return / exchange products

Delayed deliveries icon

Delayed deliveries

Retail customer service issues icon

Customer service issues

Harvey Norman contact details

Mail pink

Harvey Norman mailing address

Provide us this information.

Phone pink

Harvey Norman phone number

Call 1300 464 278 from Australia.

socmed pink

Harvey Norman social media

Contact Harvey Norman through their
Facebook page or Instagram page.

Form pink

Harvey Norman complaint form

Provide us this information.

Policy pink

Harvey Norman complaint policy

Provide us this information.

complaint process pink (1)

Harvey Norman complaint process

Provide us this information.

Harvey Norman contact details

Mail pink

Harvey Norman mailing address

Provide us this information.

Phone pink

Harvey Norman phone number

Call 1300 464 278 from Australia.

socmed pink

Harvey Norman social media

Contact Harvey Norman through their Facebook page or Instagram page.

Form pink

Harvey Norman complaint form

Provide us this information.

Policy pink

Harvey Norman complaint policy

Provide us this information.

complaint process pink (1)

Harvey Norman complaint process

Provide us this information.

How to complain to Harvey Norman

Talk to Harvey Norman

If you’re having trouble with a product or service from Harvey Norman, start by visiting the store where you purchased it. Describe the issue clearly and bring any evidence that supports your complaint.

Take your complaint further

If your issue isn’t resolved at the store, reach out to Harvey Norman’s customer service team by phone or through their online form. Share how your initial complaint was handled and specify the outcome you’re seeking.

OR Let Handle My Complaint help you get a better outcome

Save time and effort by submitting your Harvey Norman complaint to Handle My Complaint. We’ll take it from there, handling the submission and follow-ups to help you reach a fair resolution.

How to complain to Harvey Norman

Talk to Harvey Norman

If you’re having trouble with a product or service from Harvey Norman, start by visiting the store where you purchased it. Describe the issue clearly and bring any evidence that supports your complaint.

Take your complaint further

If your issue isn’t resolved at the store, reach out to Harvey Norman’s customer service team by phone or through their online form. Share how your initial complaint was handled and specify the outcome you’re seeking.

OR Let Handle My Complaint help you get a better outcome

Save time and effort by submitting your Harvey Norman complaint to Handle My Complaint. We’ll take it from there, handling the submission and follow-ups to help you reach a fair resolution.

Handle My Complaint delivers better outcomes in 3 easy steps

Expert review

1. Expert review

Our specialists refine your complaint to ensure it's strong before submission

You choose

2. You choose

Approve or reject the
company’s resolution offer

Next level

3. Next level

We escalate your complaint to the highest level if further action is needed

Handle My Complaint delivers better outcomes in 3 easy steps

Expert review

1. Expert review

Our specialists refine your complaint
to ensure it's strong before submission

You choose

2. You choose

Approve or reject the company’s resolution offer

Next level

3. Next level

We escalate your complaint to the highest level if further action is needed