About Afterpay Australia
Afterpay is an Australian financial technology company. It is best known for its "pay later" service, which allows in-store and online customers to purchase a product immediately and pay for it later with four equal repayments. The repayments are interest-free, but late fees apply if they are not paid every two weeks as required.
Products and services
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- BNPL (buy now, pay later) services
Common complaints
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- Hard to get a refund for a cancelled card / closed account
- Being charged to return goods
- Being charged for undelivered items
How to file a complaint with Afterpay Australia
Afterpay Australia contact numbers
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- Call 1300 100 729 from Australia (Monday to Friday, 7:00am - 5:00pm AEST)
Afterpay Australia social media
Afterpay Australia complaint form
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- Lodge your complaint via the online form.
Afterpay Australia mailing address
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- Write to their complaints team at: Afterpay Australia, GPO Box 2269, Melbourne, VIC 3001
Disclaimer: Handle My Complaint is not affiliated with, endorsed by, or promoting this organisation. This directory is created independently to help consumers easily find the company's contact information to have their complaints lodged quickly.
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