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Aldi Complaints

Let us resolve your Aldi complaint

It only takes 2 minutes to get our experts started on your complaint

Aldi logo

Aldi Complaints

Let us resolve your Aldi complaint

It only takes 2 minutes to get our experts started on your complaint

About Aldi

Aldi, a popular discount supermarket chain, operates over 570 stores across six Australian states and territories. Known for consistently offering some of the lowest prices, Aldi has earned the Most Satisfied Customers Award for seven consecutive years. However, some customers still report issues related to product quality, pricing discrepancies, and customer service. To support customers with complaints, Aldi offers an online help center and a complaint form.

The best way to resolve Aldi complaints

Products & Services

    • Grocery items
    • Gift cards
    • ALDI Special Buys™ products
    • ALDI corner store

About Aldi

Aldi, a popular discount supermarket chain, operates over 570 stores across six Australian states and territories. Known for consistently offering some of the lowest prices, Aldi has earned the Most Satisfied Customers Award for seven consecutive years. However, some customers still report issues related to product quality, pricing discrepancies, and customer service. To support customers with complaints, Aldi offers an online help center and a complaint form.

Products & Services

    • Grocery items
    • Gift cards
    • ALDI Special Buys™ products
    • ALDI corner store

Common Aldi complaints

Product quality concerns

Product quality concerns

Pricing / billing discrepancies

Pricing / billing discrepancies

Unavailability of stock

Unavailability of stock

Customer service issues

Customer service issues

Common Aldi complaints

Product quality concerns

Product quality concerns

Pricing / billing discrepancies

Pricing / billing discrepancies

Unavailability of stock

Unavailability of stock

Customer service issues

Customer service issues

Aldi contact details

Mail pink

Aldi mailing address

Provide us this information.

Phone pink

Aldi phone number

Call 13 25 34 from Australia

socmed pink

Aldi social media

Contact Aldi through their
Facebook page, Instagram page, or X profile.

Form pink

Aldi complaint form

Lodge your complaint via their in-store complaint form or online shopping complaints form.

Policy pink

Aldi complaint policy

Provide us this information.

complaint process pink (1)

Aldi complaint process

Provide us this information.

Aldi contact details

Mail pink

Aldi mailing address

Provide us this information.

Phone pink

Aldi phone number

Call 13 25 34 from Australia

socmed pink

Aldi social media

Contact Aldi through their Facebook page, Instagram page, or X profile.

Form pink

Aldi complaint form

Lodge your complaint via their in-store complaint form or online shopping complaints form.

Policy pink

Aldi complaint policy

Provide us this information.

complaint process pink (1)

Aldi complaint process

Provide us this information.

How to complain to Aldi

Report your issue to Aldi

If you've experienced an issue with a product or service from Aldi, start by visiting the store where you made the purchase. For online purchases, use Aldi's online complaint form. Clear describe the issue and provide any supporting evidence.

Contact Aldi Australia

If your complaint remains unresolved in-store, visit Aldi's online help center to explore escalation options. You can also submit your complaint through their online complaint form, ensuring you mention the store's response to your issue and the outcome you’re seeking.

OR Get faster results with Handle My Complaint

To avoid the hassle of repeating your complaint, lodge your Aldi complaint with Handle My Complaint. Tell us about the issue, and we'll direct your complaint to the appropriate people. Best of all, we'll handle the follow-up until you receive a response.

How to complain to Aldi

Report your issue to Aldi

If you've experienced an issue with a product or service from Aldi, start by visiting the store where you made the purchase. For online purchases, use Aldi's online complaint form. Clear describe the issue and provide any supporting evidence.

Contact Aldi Australia

If your complaint remains unresolved in-store, visit Aldi's online help center to explore escalation options. You can also submit your complaint through their online complaint form, ensuring you mention the store's response to your issue and the outcome you’re seeking.

OR Get faster results with Handle My Complaint

To avoid the hassle of repeating your complaint, lodge your Aldi complaint with Handle My Complaint. Tell us about the issue, and we'll direct your complaint to the appropriate people. Best of all, we'll handle the follow-up until you receive a response.

Handle My Complaint delivers better outcomes in 3 easy steps

Expert review

1. Expert review

Our specialists refine your complaint to ensure it's strong before submission

You choose

2. You choose

Approve or reject the
company’s resolution offer

Next level

3. Next level

We escalate your complaint to the highest level if further action is needed

Handle My Complaint delivers better outcomes in 3 easy steps

Expert review

1. Expert review

Our specialists refine your complaint
to ensure it's strong before submission

You choose

2. You choose

Approve or reject the company’s resolution offer

Next level

3. Next level

We escalate your complaint to the highest level if further action is needed