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Jeep Complaints

Let us resolve your Jeep complaint

It only takes 2 minutes to get our experts started on your complaint

Jeep logo

Jeep Complaints

Let us resolve your Jeep complaint

It only takes 2 minutes to get our experts started on your complaint

About Jeep

Jeep is a specialist 4x4 brand known for its rugged and adventurous vehicles, designed for excellent off-road capabilities and durable performance. Jeep dealerships provide maintenance and repair services for owners and offer the latest models for buyers. However, many Jeep owners face challenges with the availability and cost of parts and services. If you have a complaint, you can contact the Jeep Customer Assistance Centre by phone or through an online form.

The best way to resolve Jeep complaints

Products & Services

    • Dealerships
    • New vehicle sales
    • Used vehicle sales
    • Vehicle financing
    • Car insurance
    • Maintenance and repair services
    • Car parts and accessories

Popular models

    • Wrangler
    • Cherokee
    • Compass
    • Renegade
    • Gladiator

About Jeep

Jeep is a specialist 4x4 brand known for its rugged and adventurous vehicles, designed for excellent off-road capabilities and durable performance. Jeep dealerships provide maintenance and repair services for owners and offer the latest models for buyers. However, many Jeep owners face challenges with the availability and cost of parts and services. If you have a complaint, you can contact the Jeep Customer Assistance Centre by phone or through an online form.

Products & Services

    • Dealerships
    • New vehicle sales
    • Used vehicle sales
    • Vehicle financing
    • Car insurance
    • Maintenance and repair services
    • Car parts and accessories

Popular models

    • Wrangler
    • Cherokee
    • Compass
    • Renegade
    • Gladiator

Common Jeep complaints

Long wait for service_repair appointments

Long wait for service / repair appointments

Unavailability of parts

Unavailability of parts

Parts_services cost too much

Parts / services cost too much

Customer service

Customer service issues

Common Jeep complaints

Long wait for service_repair appointments

Long wait for service / repair appointments

Unavailability of parts

Unavailability of parts

Parts_services cost too much

Parts / services cost too much

Customer service

Customer service issues

Jeep contact details

Mail pink

Jeep mailing address

Stellantis Australia, PO Box 23267, Docklands, VIC 3008

Phone pink

Jeep phone number

Call 1300 133 079 from Australia
(Monday - Friday (except public holidays), 8:30am to 5:00pm AEST)

socmed pink

Jeep social media

Contact Jeep through their
Facebook page, or Instagram page.

Form pink

Jeep complaint form

Lodge your complaint via their online form.

Policy pink

Jeep complaint policy

Provide us this information.

complaint process pink (1)

Jeep complaint process

Read Jeep’s complaint process here.

Jeep contact details

Mail pink

Jeep mailing address

Stellantis Australia, PO Box 23267, Docklands, VIC 3008

Phone pink

Jeep phone number

Call 1300 133 079 from Australia
(Monday - Friday (except public holidays), 8:30am to 5:00pm AEST)

socmed pink

Jeep social media

Contact Jeep through their
Facebook page, or Instagram page.

Form pink

Jeep complaint form

Lodge your complaint via their online form.

Policy pink

Jeep complaint policy

Provide us this information.

complaint process pink (1)

Jeep complaint process

Read Jeep’s complaint process here.

How to complain to Jeep

Submit your complaint to Jeep

If you have an issue with your Jeep, its parts, accessories, or services, contact your dealership right away. Clearly explain the problem and the resolution you're seeking, and provide any supporting evidence to back up your claim.

Escalate if necessary

If the dealership doesn’t resolve your complaint, you can escalate it to Stellantis Australia, the importer and distributor of Jeep vehicles. You can reach them by phone, post, or online form. In some cases, they may need to conduct further technical assessments to address the issue.

OR Let Handle My Complaint assist you

With Handle My Complaint, you're in capable hands. We’ll help you manage the complaint process, and help build a strong case to put forward the resolution you deserve.

How to complain to Jeep

Submit your complaint to Jeep

If you have an issue with your Jeep, its parts, accessories, or services, contact your dealership right away. Clearly explain the problem and the resolution you're seeking, and provide any supporting evidence to back up your claim.

Escalate if necessary

If the dealership doesn’t resolve your complaint, you can escalate it to Stellantis Australia, the importer and distributor of Jeep vehicles. You can reach them by phone, post, or online form. In some cases, they may need to conduct further technical assessments to address the issue.

OR Let Handle My Complaint assist you

With Handle My Complaint, you're in capable hands. We’ll help you manage the complaint process, and help build a strong case to put forward the resolution you deserve.

Handle My Complaint delivers better outcomes in 3 easy steps

Expert review

1. Expert review

Our specialists refine your complaint to ensure it's strong before submission

You choose

2. You choose

Approve or reject the
company’s resolution offer

Next level

3. Next level

We escalate your complaint to the highest level if further action is needed

Handle My Complaint delivers better outcomes in 3 easy steps

Expert review

1. Expert review

Our specialists refine your complaint
to ensure it's strong before submission

You choose

2. You choose

Approve or reject the company’s resolution offer

Next level

3. Next level

We escalate your complaint to the highest level if further action is needed