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Kmart Complaints

Let us resolve your Kmart Complaint

It only takes 2 minutes to get our experts started on your complaint

Kmart logo

Kmart Complaints

Let us resolve your Kmart Complaint

It only takes 2 minutes to get our experts started on your complaint

About Kmart

Kmart is a prominent Australian retailer known for its budget-friendly offerings across home goods, clothing, toys, and electronics. As part of the Wesfarmers Group, it has over 300 stores nationwide, making it a popular destination for affordable everyday essentials. While Kmart is well-known for their value-driven approach, some customers report issues such as delayed deliveries, incorrect or missing items in online orders, and challenges with returns or refunds. If you encounter any problems, Kmart’s customer service team can be reached via phone to assist with resolving complaints.

The best way to resolve Kmart complaints

Products & Services

    • Retail items
    • Online shopping
    • Mobile shopping app
    • Delivery services
    • Store services
    • Returns and exchanges
    • Gift cards
    • Afterpay
    • Click and Collect

About Kmart

Kmart is a prominent Australian retailer known for its budget-friendly offerings across home goods, clothing, toys, and electronics. As part of the Wesfarmers Group, it has over 300 stores nationwide, making it a popular destination for affordable everyday essentials. While Kmart is well-known for their value-driven approach, some customers report issues such as delayed deliveries, incorrect or missing items in online orders, and challenges with returns or refunds. If you encounter any problems, Kmart’s customer service team can be reached via phone to assist with resolving complaints.

Products & Services

    • Retail items
    • Online shopping
    • Mobile shopping app
    • Delivery services
    • Store services
    • Returns and exchanges
    • Gift cards
    • Afterpay
    • Click and Collect

Common Kmart complaints

Online transaction issues icon

Online transaction issues

Return and exchange issues icon

Hard to return / exchange products

Delayed deliveries icon

Delayed deliveries

Order tracking issues icon

Order tracking issues

Common Kmart complaints

Online transaction issues icon

Online transaction issues

Return and exchange issues icon

Hard to return / exchange products

Delayed deliveries icon

Delayed deliveries

Order tracking issues icon

Order tracking issues

Kmart contact details

Mail pink

Kmart mailing address

Provide us this information.

Phone pink

Kmart phone number

Call 1800 124 125 from Australia (Monday to Friday, 8:00am - 5:00pm AEST).

socmed pink

Kmart social media

Contact Kmart through their
Facebook page, Instagram page, or Twitter profile.

Form pink

Kmart complaint form

Provide us this information.

Policy pink

Kmart complaint policy

Provide us this information.

complaint process pink (1)

Kmart complaint process

Provide us this information.

Kmart contact details

Mail pink

Kmart mailing address

Provide us this information.

Phone pink

Kmart phone number

Call 1800 124 125 from Australia (Monday to Friday, 8:00am - 5:00pm AEST).

socmed pink

Kmart social media

Contact Kmart through their Facebook page, Instagram page, or Twitter profile.

Form pink

Kmart complaint form

Provide us this information.

Policy pink

Kmart complaint policy

Provide us this information.

complaint process pink (1)

Kmart complaint process

Provide us this information.

How to complain to Kmart

Online self-help

Kmart provides a 24/7 AI-assisted live chat to help answer your questions and resolve issues quickly. If you'd rather explore solutions independently, their FAQs section is a handy resource to address common queries.

Reach out to Kmart

If your questions remain unresolved or the live chat doesn't provide the help you need, you can contact Kmart's customer service team by phone. Alternatively, visit a Kmart store to discuss your concerns in person. Don’t forget to bring your receipt for a smoother experience.

OR Let Handle My Complaint help

Want to skip the frustration of navigating the complaint process? Submit your Kmart complaint through Handle My Complaint. We’ll ensure your issue is sent to the right team and keep following up until you get a response.

How to complain to Kmart

Online self-help

Kmart provides a 24/7 AI-assisted live chat to help answer your questions and resolve issues quickly. If you'd rather explore solutions independently, their FAQs section is a handy resource to address common queries.

Reach out to Kmart

If your questions remain unresolved or the live chat doesn't provide the help you need, you can contact Kmart's customer service team by phone. Alternatively, visit a Kmart store to discuss your concerns in person. Don’t forget to bring your receipt for a smoother experience.

OR Let Handle My Complaint help

Want to skip the frustration of navigating the complaint process? Submit your Kmart complaint through Handle My Complaint. We’ll ensure your issue is sent to the right team and keep following up until you get a response.

Handle My Complaint delivers better outcomes in 3 easy steps

Expert review

1. Expert review

Our specialists refine your complaint to ensure it's strong before submission

You choose

2. You choose

Approve or reject the
company’s resolution offer

Next level

3. Next level

We escalate your complaint to the highest level if further action is needed

Handle My Complaint delivers better outcomes in 3 easy steps

Expert review

1. Expert review

Our specialists refine your complaint
to ensure it's strong before submission

You choose

2. You choose

Approve or reject the company’s resolution offer

Next level

3. Next level

We escalate your complaint to the highest level if further action is needed