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Target Complaints

Let us resolve your Target complaint

It only takes 2 minutes to get our experts started on your complaint

Target Complaints

Let us resolve your Target complaint

It only takes 2 minutes to get our experts started on your complaint

About Target

Target is a popular retail chain in Australia, offering a wide range of products like clothing, homeware, toys, electronics and beauty items. It serves customers nationwide through both physical stores and an online platform. As part of the Wesfarmers Group, alongside brands like Kmart and Bunnings, Target aims to provide quality and stylish products at affordable prices for Australian families. However, the company has faced numerous complaints, particularly about its online shopping experience. To address these issues, Target offers customer support via phone and mail.

The best way to resolve Target complaints

Products & Services

    • Retail items
    • Online shopping
    • Mobile shopping app
    • Delivery services
    • Store services
    • Refunds, returns and exchanges
    • Gift cards
    • Click and Collect

About Target

Target is a popular retail chain in Australia, offering a wide range of products like clothing, homeware, toys, electronics and beauty items. It serves customers nationwide through both physical stores and an online platform. As part of the Wesfarmers Group, alongside brands like Kmart and Bunnings, Target aims to provide quality and stylish products at affordable prices for Australian families. However, the company has faced numerous complaints, particularly about its online shopping experience. To address these issues, Target offers customer support via phone and mail.

Products & Services

    • Retail items
    • Online shopping
    • Mobile shopping app
    • Delivery services
    • Store services
    • Refunds, returns and exchanges
    • Gift cards
    • Click and Collect

Common Target complaints

Hard to claim refunds/ denied refunds icon

Hard to claim refunds

Product quality concerns icon

Poor qualities of product

Online shopping problems

Online shopping issues

Retail customer service issues icon

Customer service issues

Common Target complaints

Hard to claim refunds/ denied refunds icon

Hard to claim refunds

Product quality concerns icon

Poor qualities of product

Online shopping problems

Online shopping issues

Retail customer service issues icon

Customer service issues

Target contact details

Mail pink

Target mailing address

Target Customer Support,
2 Kendall St,
Williams Landing, VIC 3027

Phone pink

Target phone number

Call 1300 753 567 from Australia
(Monday to Friday, 8:00am - 5:00pm AEST)

socmed pink

Target social media

Contact Target through their
Facebook page or Instagram page.

Form pink

Target complaint form

Provide us this information.

Policy pink

Target complaint policy

Read Target's complaint policy here.

complaint process pink (1)

Target complaint process

Provide us this information.

Target contact details

Mail pink

Target mailing address

Target Customer Support,
2 Kendall St,
Williams Landing, VIC 3027

Phone pink

Target phone number

Call 1300 753 567 from Australia
(Monday to Friday, 8:00am - 5:00pm AEST)

socmed pink

Target social media

Contact Target through their
Facebook page or Instagram page.

Form pink

Target complaint form

Provide us this information.

Policy pink

Target complaint policy

Read Target's complaint policy here.

complaint process pink (1)

Target complaint process

Provide us this information.

How to complain to Target

Report your issue to Target

If you're having a problem with a product or service from Target, start by visiting the store relating to your complaint. Alternatively, you can reach out to their customer support hotline to voice your concern. Be clear about the resolution you’re seeking — whether it’s a replacement, a refund, or an apology.

Receipt and acknowledgement

After you submit your complaint, Target's team will follow their complaint handling policy. They’ll document your issue and any related details, assign a unique reference number to your case, and acknowledge receipt of complaints within 5 business days.

OR Get faster results with Handle My Complaint

Skip the hassle of repeating your issue, lodge your Target complaint with Handle My Complaint. Share your issue with us, and we’ll ensure your complaint reaches the right team at Target. Plus, we’ll handle the follow-up and help you get a satisfactory outcome.

How to complain to Target

Report your issue to Target

If you're having a problem with a product or service from Target, start by visiting the store relating to your complaint. Alternatively, you can reach out to their customer support hotline to voice your concern. Be clear about the resolution you’re seeking — whether it’s a replacement, a refund, or an apology.

Receipt and acknowledgement

After you submit your complaint, Target's team will follow their complaint handling policy. They’ll document your issue and any related details, assign a unique reference number to your case, and acknowledge receipt of complaints within 5 business days.

OR Get faster results with Handle My Complaint

Skip the hassle of repeating your issue, lodge your Target complaint with Handle My Complaint. Share your issue with us, and we’ll ensure your complaint reaches the right team at Target. Plus, we’ll handle the follow-up and help you get a satisfactory outcome.

Handle My Complaint delivers better outcomes in 3 easy steps

Expert review

1. Expert review

Our specialists refine your complaint to ensure it's strong before submission

You choose

2. You choose

Approve or reject the
company’s resolution offer

Next level

3. Next level

We escalate your complaint to the highest level if further action is needed

Handle My Complaint delivers better outcomes in 3 easy steps

Expert review

1. Expert review

Our specialists refine your complaint
to ensure it's strong before submission

You choose

2. You choose

Approve or reject the company’s resolution offer

Next level

3. Next level

We escalate your complaint to the highest level if further action is needed