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How to file a complaint with Translink

About Translink

TransLink is the public transit agency for Queensland. It is in charge of organising bus, ferry, train, and light rail services.

Products and services

    • Journey planner
    • Routes and timetables
    • Disruptions and service updates
    • Go card
    • Public transportation tickets

Common complaints

    • Trip delays
    • Sudden cancellation of services

How to file a complaint with Translink

How to file a complaint via Phone

Translink contact numbers

    • Call 13 12 30 from Australia or +61 7 3851 8700 from overseas (7 days a week, 24 hrs)
How to file a complaint in social media

Translink social media

Company complaint form

Translink complaint form

How to file a complaint via email

Translink mailing address

    • Write to their complaints team at: Translink, GPO Box 50, Brisbane, QLD 4001

Disclaimer: Handle My Complaint is not affiliated with, endorsed by, or promoting this organisation. This directory is created independently to help consumers easily find the company's contact information to have their complaints lodged quickly. 

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