About Transport NSW
Transport NSW is a government agency that provides transport and travel information to help you plan your public transport trip around NSW. It is the leading transport and roads agency in New South Wales, Australia.
Products and services
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- Trip planner
- Routes and timetables
- Opal card
- Travel alerts
- Tickets for regional trains
- Tickets for regional coaches
Common complaints
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- Bus delays
- Train delays
- Poor conduct of public transport drivers / operators
How to file a complaint with Transport NSW
Transport NSW contact numbers
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- Call 131 500 or +61 2 8202 2200 from Australia (7 days a week, 7:00am - 10:00pm)
Transport NSW social media
Transport NSW complaint form
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- Lodge your complaint via the online form.
Transport NSW mailing address
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- Write to their complaints team at: Transport for NSW, 231 Elizabeth Street, Sydney, NSW 2000
Disclaimer: Handle My Complaint is not affiliated with, endorsed by, or promoting this organisation. This directory is created independently to help consumers easily find the company's contact information to have their complaints lodged quickly.
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