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How to file a complaint with westpac

About Westpac

Westpac Banking Corporation, more commonly known as Westpac, is one of the "big four" Australian banks. It is a financial-services provider headquartered in Barangaroo, Sydney.

Products and services

    • Personal banking services
    • Home loans
    • Life insurance
    • Travel insurance

Common complaints

    • Overseas fund transfer disputes
    • Westpac online technical issues
    • Daily payment limit concerns

How to file a complaint with Westpac

How to file a complaint via Phone

Westpac contact numbers

    • Call 132 032 from Australia or +61 2 9155 7700 from overseas
    • For online and mobile banking, call 1300 655 505 (8am – 8pm Sydney Time, 7 days a week)
How to file a complaint in social media

Westpac social media










Company complaint form

Westpac complaint form

How to file a complaint via email

Westpac mailing address

    • Write to their complaints team at: Westpac, Reply Paid 5265, Sydney, NSW 2001

Disclaimer: Handle My Complaint is not affiliated with, endorsed by, or promoting this organisation. This directory is created independently to help consumers easily find the company's contact information to have their complaints lodged quickly. 

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