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How to file a complaint with Zurich Insurance

About Zurich Australia

Zurich is one of the world's most experienced insurers. It offers motor, marine, property, business, medical, and life insurance.

Products and services

    • Life insurance
    • Death benefit insurance
    • Income protection insurance
    • Total Permanent Disability (TPD) cover
    • Trauma cover

Common complaints

    • Does not refund premiums on cancelled policies
    • Long processing time
    • Poor customer service

How to file a complaint with Zurich Australia

How to file a complaint via Phone

Zurich Australia contact numbers

    • Call 131 551 from Australia or +61 2 9995 3777 from overseas (Monday to Thursday, 8:30am - 7:00pm / Friday, 8:30am - 5:30pm AEST)
How to file a complaint in social media

Zurich Australia social media

Company complaint form

Zurich Australia complaint form

How to file a complaint via email

Zurich Australia mailing address

    • Write to their complaints team at: Life Insurance and Investments, Locked Bag 994, North Sydney, NSW 2059

Disclaimer: Handle My Complaint is not affiliated with, endorsed by, or promoting this organisation. This directory is created independently to help consumers easily find the company's contact information to have their complaints lodged quickly. 

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