Honey Home Insurance specialises in offering comprehensive home insurance solutions, with customisable coverage options to protect homeowners from a range of risks and uncertainties. A unique feature of Honey's home and contents insurance is the inclusion of complimentary smart home sensors, which monitor for fire, water leaks, and theft. These sensors not only provide extra peace of mind but may also help reduce premiums. Honey is known for its fast and easy application process, rewarding customers with discounts for maintaining a safe home. However, despite these benefits, some customers have expressed concerns, particularly regarding claims settlement and customer service. Policyholders can submit complaints via phone or by mail to their PO Box.
Honey Home Insurance specialises in offering comprehensive home insurance solutions, with customisable coverage options to protect homeowners from a range of risks and uncertainties. A unique feature of Honey's home and contents insurance is the inclusion of complimentary smart home sensors, which monitor for fire, water leaks, and theft. These sensors not only provide extra peace of mind but may also help reduce premiums. Honey is known for its fast and easy application process, rewarding customers with discounts for maintaining a safe home. However, despite these benefits, some customers have expressed concerns, particularly regarding claims settlement and customer service. Policyholders can submit complaints via phone or by mail to their PO Box.
Read Honey Home Insurance’s complaint process here.
How to complain to Honey Home Insurance
Talk to Honey Home Insurance
Honey Home Insurance's complaint process starts by contacting them by phone. Providing supporting evidence such as photos and expert reports will help expedite the resolution of your claim.
Escalate your complaint
Honey will acknowledge your complaint within one business day. If the issue remains unresolved to your satisfaction, you can escalate the matter by contacting their Internal Dispute Resolution committee.
OR Lodge your complaint with Handle My Complaint
Our experts will carefully review your claim dispute before submitting it to Honey Home Insurance, ensuring a thorough and effective process.
Honey Home Insurance's complaint process starts by contacting them by phone. Providing supporting evidence such as photos and expert reports will help expedite the resolution of your claim.
Escalate your complaint
Honey will acknowledge your complaint within one business day. If the issue remains unresolved to your satisfaction, you can escalate the matter by contacting their Internal Dispute Resolution committee.
OR Lodge your complaint with Handle My Complaint
Our experts will carefully review your claim dispute before submitting it to Honey Home Insurance, ensuring a thorough and effective process.
