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MLC Limited Complaints

Let us resolve your MLC Limited complaint

It only takes 2 minutes to get our experts started on your complaint

mlc limited insurance logo

MLC Limited Complaints

Let us resolve your MLC Limited complaint

It only takes 2 minutes to get our experts started on your complaint

About MLC Limited

MLC Insurance, established in 1886, is a leading provider of life insurance. However, common complaints from policyholders often focus on claims processing and customer service. MLC has a dedicated Early Resolution Team that can be reached by phone to address and resolve complaints.

The best way to resolve MLC Limited complaints

Products & Services

    • Life insurance

About MLC Limited

MLC Insurance, established in 1886, is a leading provider of life insurance. However, common complaints from policyholders often focus on claims processing and customer service. MLC has a dedicated Early Resolution Team that can be reached by phone to address and resolve complaints.

Products & Services

    • Life insurance

Common MLC Limited complaints

EXCESSIVE INCREASE ICON

Excessive increase in premiums

My claim was denied icon

Rejected claims

DELAY IN PROCESSING MY CLAIM ICON

Delays in processing claims

Customer service

Customer service issues

Common MLC Limited complaints

EXCESSIVE INCREASE ICON

Excessive increase in premiums

My claim was denied icon

Rejected claims

DELAY IN PROCESSING MY CLAIM ICON

Delays in processing claims

Customer service

Customer service issues

MLC Limited contact details

Mail pink

MLC Limited mailing address

MLC Life Insurance Resolve,
PO Box 23501, Docklands, VIC 3008

Phone pink

MLC Limited phone number

Call 1800 062 061 from Australia
Call +61 2 9121 6500 from overseas
(Monday to Friday, 8:30am - 6:00pm AEST)

socmed pink

MLC Limited social media

Contact MLC Limited through their
Facebook page, or X profile.

Form pink

MLC Limited complaint form

Provide us this information.

Policy pink

MLC Limited complaint policy

Provide us this information.

complaint process pink (1)

MLC Limited complaint process

Read MLC Limited's complaint process here.

MLC Limited contact details

Mail pink

MLC Limited mailing address

MLC Life Insurance Resolve,
PO Box 23501, Docklands, VIC 3008

Phone pink

MLC Limited phone number

Call 1800 062 061 from Australia
Call +61 2 9121 6500 from overseas
(Monday to Friday, 8:30am - 6:00pm AEST)

socmed pink

MLC Limited social media

Contact MLC Limited through their Facebook page, or X profile.

Form pink

MLC Limited complaint form

Provide us this information.

Policy pink

MLC Limited complaint policy

Provide us this information.

complaint process pink (1)

MLC Limited complaint process

Read MLC Limited's complaint process here.

How to complain to MLC Limited

Discuss with MLC

The MLC complaint process encourages customers to contact them directly by phone. You'll be asked to provide relevant documents and outline your desired outcome. You can expect an acknowledgment within 24 hours or by the next business day.

Request for an internal review

If you’re not satisfied with the outcome of your complaint, you can reach out to the Internal Complaints Resolution Team via their PO Box. A consultant will be assigned to investigate and manage your case.

OR Get help from Handle My Complaint

Let Handle My Complaint assist you in resolving your MLC Insurance complaint. Submitting your complaint takes just a few minutes, and our experts will work diligently to secure a better resolution for you.

How to complain to MLC Limited

Discuss with MLC

The MLC complaint process encourages customers to contact them directly by phone. You'll be asked to provide relevant documents and outline your desired outcome. You can expect an acknowledgment within 24 hours or by the next business day.

Request for an internal review

If you’re not satisfied with the outcome of your complaint, you can reach out to the Internal Complaints Resolution Team via their PO Box. A consultant will be assigned to investigate and manage your case.

OR Get help from Handle My Complaint

Let Handle My Complaint assist you in resolving your MLC Insurance complaint. Submitting your complaint takes just a few minutes, and our experts will work diligently to secure a better resolution for you.

Handle My Complaint delivers better outcomes in 3 easy steps

Expert review

1. Expert review

Our specialists refine your complaint to ensure it's strong before submission

You choose

2. You choose

Approve or reject the
company’s resolution offer

Next level

3. Next level

We escalate your complaint to the highest level if further action is needed

Handle My Complaint delivers better outcomes in 3 easy steps

Expert review

1. Expert review

Our specialists refine your complaint
to ensure it's strong before submission

You choose

2. You choose

Approve or reject the company’s resolution offer

Next level

3. Next level

We escalate your complaint to the highest level if further action is needed