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Shannons Insurance Complaints

Let us resolve your Shannons Insurance complaint

It only takes 2 minutes to get our experts started on your complaint

shannons insurance logo

Shannons Insurance Complaints

Let us resolve your Shannons Insurance complaint

It only takes 2 minutes to get our experts started on your complaint

About Shannons Insurance

Shannons Insurance offers car policies tailored specifically for car enthusiasts and enjoys a strong reputation among motoring lovers. However, common complaints include long wait times for appointments and claim denials. If you have any concerns, you can submit your insurance complaints via phone or post.

The best way to resolve Shannons Insurance complaints

Products & Services

    • Car insurance
    • Compulsory Third Party (CTP) insurance
    • Motorcycle insurance
    • Home and Contents insurance

About Shannons Insurance

Shannons Insurance offers car policies tailored specifically for car enthusiasts and enjoys a strong reputation among motoring lovers. However, common complaints include long wait times for appointments and claim denials. If you have any concerns, you can submit your insurance complaints via phone or post.

Products & Services

    • Car insurance
    • Compulsory Third Party (CTP) insurance
    • Motorcycle insurance
    • Home and Contents insurance

Common Shannons Insurance complaints

EXCESSIVE INCREASE ICON

Excessive increase in premiums

My claim was denied icon

Rejected claims

long wait for appointment icon

Long wait for appointments

Customer service

Customer service issues

Common Shannons Insurance complaints

EXCESSIVE INCREASE ICON

Excessive increase in premiums

My claim was denied icon

Rejected claims

long wait for appointment icon

Long wait for appointments

Customer service

Customer service issues

Shannons Insurance contact details

Mail pink

Shannons Insurance mailing address

Shannons Customer Relations, PO Box 14180,
Melbourne City Mail Centre, VIC 3001

Phone pink

Shannons Insurance phone number

Call 1300 240 664 from Australia
(Monday to Friday, 8am - 7pm AEST/AEDT,
Saturday to Sunday, 9am - 5pm AEST/AEDT)
Call +61 7 3732 2028 from overseas

socmed pink

Shannons Insurance social media

Contact Shannons Insurance through their Facebook page, or X profile.

Form pink

Shannons Insurance complaint form

Provide us this information.

Policy pink

Shannons Insurance complaint policy

Check out their complaint policy.

complaint process pink (1)

Shannons Insurance complaint process

Read Shannons Insurance's complaint process here.

Shannons Insurance contact details

Mail pink

Shannons Insurance mailing address

Shannons Customer Relations, PO Box 14180, Melbourne City Mail Centre, VIC 3001

Phone pink

Shannons Insurance phone number

Call 1300 240 664 from Australia
(Monday to Friday, 8am - 7pm AEST/AEDT, Saturday to Sunday, 9am - 5pm AEST/AEDT)
Call +61 7 3732 2028 from overseas

socmed pink

Shannons Insurance social media

Contact Shannons Insurance through their Facebook page, or X profile.

Form pink

Shannons Insurance complaint form

Provide us this information.

Policy pink

Shannons Insurance complaint policy

Check out their complaint policy.

complaint process pink (1)

Shannons Insurance complaint process

Read Shannons Insurance's complaint process here.

How to complain to Shannons Insurance

Inform Shannons Insurance about your complaint

To begin the complaint management process at Shannons Insurance, you can lodge your complaint via phone, or by writing to your local branch. They ask you to submit supporting documents for your claim. You should receive an acknowledgment within 1 business day.

Request an internal review

If you're not satisfied with Shannon's resolution to your complaint, contact their Customer Relations team to start the internal dispute process.

OR Lodge your complaint with Handle My Complaint

Let us handle your Shannons insurance complaint. With our expertise in handling insurance disputes, we’ll work diligently to achieve the best possible outcome for you.

How to complain to Shannons Insurance

Inform Shannons Insurance about your complaint

To begin the complaint management process at Shannons Insurance, you can lodge your complaint via phone, or by writing to your local branch. They ask you to submit supporting documents for your claim. You should receive an acknowledgment within 1 business day.

Request an internal review

If you're not satisfied with Shannon's resolution to your complaint, contact their Customer Relations team to start the internal dispute process.

OR Lodge your complaint with Handle My Complaint

Let us handle your Shannons insurance complaint. With our expertise in handling insurance disputes, we’ll work diligently to achieve the best possible outcome for you.

Handle My Complaint delivers better outcomes in 3 easy steps

Expert review

1. Expert review

Our specialists refine your complaint to ensure it's strong before submission

You choose

2. You choose

Approve or reject the
company’s resolution offer

Next level

3. Next level

We escalate your complaint to the highest level if further action is needed

Handle My Complaint delivers better outcomes in 3 easy steps

Expert review

1. Expert review

Our specialists refine your complaint
to ensure it's strong before submission

You choose

2. You choose

Approve or reject the company’s resolution offer

Next level

3. Next level

We escalate your complaint to the highest level if further action is needed