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BMW Complaints

Let us resolve your BMW complaint

It only takes 2 minutes to get our experts started on your complaint

BMW logo

BMW Complaints

Let us resolve your BMW complaint

It only takes 2 minutes to get our experts started on your complaint

About BMW

BMW is well-known across Australia for its premium cars and motorcycles, including the brands BMW, MINI, Rolls-Royce, and BMW Motorrad. While the company has a strong reputation for performance and motorsport excellence, it has faced a notable number of complaints. These often involve long wait times for servicing or repairs, difficulties with insurance and warranty claims, and poor customer service. If you're a BMW owner with a complaint, you can contact BMW Customer Support by phone to get assistance.

The best way to resolve BMW complaints

Products & Services

    • Dealerships
    • New vehicle sales
    • Used vehicle sales
    • Vehicle financing
    • Car insurance
    • Maintenance and repair services
    • Car parts and accessories

Popular models

    • X1
    • X3
    • X5
    • 3 series
    • i4

About BMW

BMW is well-known across Australia for its premium cars and motorcycles, including the brands BMW, MINI, Rolls-Royce, and BMW Motorrad. While the company has a strong reputation for performance and motorsport excellence, it has faced a notable number of complaints. These often involve long wait times for servicing or repairs, difficulties with insurance and warranty claims, and poor customer service. If you're a BMW owner with a complaint, you can contact BMW Customer Support by phone to get assistance.

Products & Services

    • Dealerships
    • New vehicle sales
    • Used vehicle sales
    • Vehicle financing
    • Car insurance
    • Maintenance and repair services
    • Car parts and accessories

Popular models

    • X1
    • X3
    • X5
    • 3 series
    • i4

Common BMW complaints

Long wait for service_repair appointments

Long wait for service / repair appointments

Delays in processing car insurance claims

Delays in processing car insurance claims

Rejected warranty claims

Rejected warranty claims

Customer service

Customer service issues

Common BMW complaints

Long wait for service_repair appointments

Long wait for service / repair appointments

Delays in processing car insurance claims

Delays in processing car insurance claims

Rejected warranty claims

Rejected warranty claims

Customer service

Customer service issues

BMW contact details

Mail pink

BMW mailing address

Provide us this information.

Phone pink

BMW phone number

Call 133 269 from Australia
(Monday - Friday, 8:30am to 8:30pm AEST)

socmed pink

BMW social media

Contact BMW through their
Facebook page, Instagram page, or X profile.

Form pink

BMW complaint form

Provide us this information.

Policy pink

BMW complaint policy

Provide us this information.

complaint process pink (1)

BMW complaint process

Read BMW's complaint process here.

BMW contact details

Mail pink

BMW mailing address

Provide us this information.

Phone pink

BMW phone number

Call 133 269 from Australia
(Monday - Friday, 8:30am to 8:30pm AEST)

socmed pink

BMW social media

Contact BMW through their Facebook page, Instagram page, or X profile.

Form pink

BMW complaint form

Provide us this information.

Policy pink

BMW complaint policy

Provide us this information.

complaint process pink (1)

BMW complaint process

Read BMW's complaint process here.

How to complain to BMW

Reach out to BMW

To file a complaint with BMW, contact their customer support team by phone. Be sure to clearly explain your issue and specify the outcome you're seeking.

Include relevant details

Providing your Vehicle Identification Number (VIN) or registration details will help ensure your complaint is handled more efficiently. Include all relevant information and supporting evidence to assist in resolving your concern effectively.

OR Authorise Handle My Complaint to manage your complaint

Let us handle your complaint with BMW Australia. Our hassle-free service will help you present a strong case, helping you receive a fair and timely resolution.

How to complain to BMW

Reach out to BMW

To file a complaint with BMW, contact their customer support team by phone. Be sure to clearly explain your issue and specify the outcome you're seeking.

Include relevant details

Providing your Vehicle Identification Number (VIN) or registration details will help ensure your complaint is handled more efficiently. Include all relevant information and supporting evidence to assist in resolving your concern effectively.

OR Authorise Handle My Complaint to manage your complaint

Let us handle your complaint with BMW Australia. Our hassle-free service will help you present a strong case, helping you receive a fair and timely resolution.

Handle My Complaint delivers better outcomes in 3 easy steps

Expert review

1. Expert review

Our specialists refine your complaint to ensure it's strong before submission

You choose

2. You choose

Approve or reject the
company’s resolution offer

Next level

3. Next level

We escalate your complaint to the highest level if further action is needed

Handle My Complaint delivers better outcomes in 3 easy steps

Expert review

1. Expert review

Our specialists refine your complaint
to ensure it's strong before submission

You choose

2. You choose

Approve or reject the company’s resolution offer

Next level

3. Next level

We escalate your complaint to the highest level if further action is needed