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Holden Complaints

Let us resolve your Holden complaint

It only takes 2 minutes to get our experts started on your complaint

Holden logo

Holden Complaints

Let us resolve your Holden complaint

It only takes 2 minutes to get our experts started on your complaint

About Holden

Holden, an iconic Australian automobile brand once owned by General Motors, ceased production in 2020. Known for popular models like the Commodore and Astra, Holden previously offered a broad range of vehicles, from compact cars to SUVs and utes. Although Holden no longer manufactures vehicles, they continue to support existing Holden owners with servicing and assistance. While some dealerships still operate, many now focus on selling used cars and providing maintenance services. Despite the brand’s retirement, Holden remains dedicated to supporting the approximately 1.6 million Holden vehicles still on the road. For any issues, Holden maintains a dedicated customer care website to assist vehicle owners with complaints.

The best way to resolve Holden complaints

Products & Services

    • Dealerships
    • Used vehicle sales
    • Factory Warranties
    • Maintenance and repair services
    • Car parts and accessories
    • Other merchandise items

Popular models

    • Commodore
    • Astra
    • Monaro
    • HQ
    • GTR-X

About Holden

Holden, an iconic Australian automobile brand once owned by General Motors, ceased production in 2020. Known for popular models like the Commodore and Astra, Holden previously offered a broad range of vehicles, from compact cars to SUVs and utes. Although Holden no longer manufactures vehicles, they continue to support existing Holden owners with servicing and assistance. While some dealerships still operate, many now focus on selling used cars and providing maintenance services. Despite the brand’s retirement, Holden remains dedicated to supporting the approximately 1.6 million Holden vehicles still on the road. For any issues, Holden maintains a dedicated customer care website to assist vehicle owners with complaints.

Products & Services

    • Dealerships
    • Used vehicle sales
    • Factory Warranties
    • Maintenance and repair services
    • Car parts and accessories
    • Other merchandise items

Popular models

    • Commodore
    • Astra
    • Monaro
    • HQ
    • GTR-X

Common Holden complaints

Transmission issues

Transmission issues

Excessive fees_charges

Excessive fees / charges

Poor quality repairs

Poor quality repairs

Customer service

Customer service issues

Common Holden complaints

Transmission issues

Transmission issues

Excessive fees_charges

Excessive fees / charges

Poor quality repairs

Poor quality repairs

Customer service

Customer service issues

Holden contact details

Mail pink

Holden mailing address

Customer Care Centre, Holden Ltd, PO Box 1714, Melbourne, VIC 3001

Phone pink

Holden phone number

Call 1800 46 465 336 (1800 GM Holden) from Australia
(Monday - Friday, 8:30am to 5:300pm AEST, except public holidays)

socmed pink

Holden social media

Contact Holden through their
Facebook page, or Instagram page.

Form pink

Holden complaint form

Lodge your complaint via their online form.

Policy pink

Holden complaint policy

Provide us this information.

complaint process pink (1)

Holden complaint process

Read Holden’s complaint process here.

Holden contact details

Mail pink

Holden mailing address

Customer Care Centre, Holden Ltd, PO Box 1714, Melbourne, VIC 3001

Phone pink

Holden phone number

Call 1800 46 465 336 (1800 GM Holden) from Australia
(Monday - Friday, 8:30am to 5:300pm AEST, except public holidays)

socmed pink

Holden social media

Contact Holden through their
Facebook page, or Instagram page.

Form pink

Holden complaint form

Lodge your complaint via their online form.

Policy pink

Holden complaint policy

Provide us this information.

complaint process pink (1)

Holden complaint process

Read Holden’s complaint process here.

How to complain to Holden

Use Holden self-help service

Holden provides a self-help website for owners looking for answers to common enquiries. If your issue isn't resolved, you can raise it at the nearest Holden service or parts outlet to start the complaint process. Alternatively, you can submit a complaint through phone, post, or their online form Clearly explain the issue and what assistance you need.

Escalate your concern

If your issue isn’t resolved to your satisfaction, request to speak with the General Manager or Service Operator at your service or parts outlet. They oversee operations and can escalate your concern to Holden if necessary. If your issue remains unresolved, contact Holden Customer Care directly.

 

OR Lodge your complaint with Handle My Complaint

Let Handle My Complaint help manage your Holden complaint. Our simple, user-friendly process ensures minimal hassle, and we’ll work diligently to help you pursue a fair resolution.

How to complain to Holden

Use Holden self-help service

Holden provides a self-help website for owners looking for answers to common enquiries. If your issue isn't resolved, you can raise it at the nearest Holden service or parts outlet to start the complaint process. Alternatively, you can submit a complaint through phone, post, or their online form Clearly explain the issue and what assistance you need.

Escalate your concern

If your issue isn’t resolved to your satisfaction, request to speak with the General Manager or Service Operator at your service or parts outlet. They oversee operations and can escalate your concern to Holden if necessary. If your issue remains unresolved, contact Holden Customer Care directly.

 

OR Lodge your complaint with Handle My Complaint

Let Handle My Complaint help manage your Holden complaint. Our simple, user-friendly process ensures minimal hassle, and we’ll work diligently to help you pursue a fair resolution.

Handle My Complaint delivers better outcomes in 3 easy steps

Expert review

1. Expert review

Our specialists refine your complaint to ensure it's strong before submission

You choose

2. You choose

Approve or reject the
company’s resolution offer

Next level

3. Next level

We escalate your complaint to the highest level if further action is needed

Handle My Complaint delivers better outcomes in 3 easy steps

Expert review

1. Expert review

Our specialists refine your complaint
to ensure it's strong before submission

You choose

2. You choose

Approve or reject the company’s resolution offer

Next level

3. Next level

We escalate your complaint to the highest level if further action is needed