Mercedes-Benz Complaints
Let us resolve your Mercedes-Benz complaint
It only takes 2 minutes to get our experts started on your complaint
Mercedes-Benz Complaints
Let us resolve your Mercedes-Benz complaint
It only takes 2 minutes to get our experts started on your complaint
About Mercedes-Benz
Mercedes-Benz is a luxury automaker offering a wide range of high-end vehicles, including passenger cars, vans, electric vehicles, and performance models. In Australia, Mercedes-Benz dealerships offer vehicles from Mercedes-Benz, smart, and Maybach, along with servicing and maintenance support. Despite their reputation for luxury and innovation, some common complaints include delays in service and customer support. To address any concerns, you can contact Mercedes-Benz via their hotline or by submitting an online complaint form.
Products & Services
-
- Dealerships
- New vehicle sales
- Used vehicle sales
- Vehicle financing
- Maintenance and repair services
- Car parts and accessories
- EV Charging solutions
Popular models
-
- GLC wagon
- A-Class
- C-Class
- GLA
- GLE wagon
About Mercedes-Benz
Mercedes-Benz is a luxury automaker offering a wide range of high-end vehicles, including passenger cars, vans, electric vehicles, and performance models. In Australia, Mercedes-Benz dealerships offer vehicles from Mercedes-Benz, smart, and Maybach, along with servicing and maintenance support. Despite their reputation for luxury and innovation, some common complaints include delays in service and customer support. To address any concerns, you can contact Mercedes-Benz via their hotline or by submitting an online complaint form.
Products & Services
-
- Dealerships
- New vehicle sales
- Used vehicle sales
- Vehicle financing
- Maintenance and repair services
- Car parts and accessories
- EV Charging solutions
Popular models
-
- GLC wagon
- A-Class
- C-Class
- GLA
- GLE wagon
Common Mercedes-Benz complaints
Long wait for service / repair appointments
Unavailability of parts
Break booster issues
Customer service issues
Common Mercedes-Benz complaints
Long wait for service / repair appointments
Unavailability of parts
Break booster issues
Customer service issues
Long wait for service / repair appointments
Unavailability of parts
Break booster issues
Customer service issues
Mercedes-Benz contact details
Mercedes-Benz mailing address
CAC Complaints Department, Mercedes-Benz Australia, 41 Lexia Place, Mulgrave, VIC 3170
Mercedes-Benz phone number
Call 1300 76 2718 from Australia
Mercedes-Benz social media
Contact Mercedes-Benz through their
Facebook page, Instagram page, or X profile.
Mercedes-Benz complaint process
Mercedes-Benz contact details
Mercedes-Benz mailing address
CAC Complaints Department, Mercedes-Benz Australia, 41 Lexia Place, Mulgrave, VIC 3170
Mercedes-Benz phone number
Call 1300 76 2718 from Australia
Mercedes-Benz social media
Contact Mercedes-Benz through their Facebook page, Instagram page, or X profile.
Mercedes-Benz complaint form
Lodge your complaint via their online form.
Mercedes-Benz complaint policy
Mercedes-Benz complaint process
Mercedes-Benz mailing address
CAC Complaints Department, Mercedes-Benz Australia, 41 Lexia Place, Mulgrave, VIC 3170
Mercedes-Benz phone number
Call 1300 76 2718 from Australia
Mercedes-Benz social media
Contact Mercedes-Benz through their Facebook page, Instagram page, or X profile.
Mercedes-Benz complaint form
Lodge your complaint via their online form.
Mercedes-Benz complaint policy
Mercedes-Benz complaint process
How to complain to Mercedes-Benz
Contact Mercedez-Benz
If you're having issues with your vehicle, start by contacting your Mercedes-Benz dealership for assistance. Provide detailed information about the problem and clearly state the resolution you're seeking.
Escalate for further help
If the dealership can’t resolve your problem, contact Mercedes-Benz Australia's to escalate the issue. You can reach their customer service team via phone, post, or online form.
OR Let Handle My Complaint help you
Gain peace of mind with Handle My Complaint, knowing you're getting expert support with your issue. We’ll review your case, help you build a strong complaint, and work to achieve a better resolution.
How to complain to Mercedes-Benz
Contact Mercedez-Benz
If you're having issues with your vehicle, start by contacting your Mercedes-Benz dealership for assistance. Provide detailed information about the problem and clearly state the resolution you're seeking.
Escalate for further help
If the dealership can’t resolve your problem, contact Mercedes-Benz Australia's to escalate the issue. You can reach their customer service team via phone, post, or online form.
OR Let Handle My Complaint help you
Gain peace of mind with Handle My Complaint, knowing you're getting expert support with your issue. We’ll review your case, help you build a strong complaint, and work to achieve a better resolution.
Handle My Complaint delivers better outcomes in 3 easy steps
1. Expert review
Our specialists refine your complaint to ensure it's strong before submission
2. You choose
Approve or reject the
company’s resolution offer
3. Next level
We escalate your complaint to the highest level if further action is needed
1. Expert review
Our specialists refine your complaint to ensure it's strong before submission
2. You choose
Approve or reject the
company’s resolution offer
3. Next level
We escalate your complaint to the highest level if further action is needed
Handle My Complaint delivers better outcomes in 3 easy steps
1. Expert review
Our specialists refine your complaint
to ensure it's strong before submission
2. You choose
Approve or reject the company’s resolution offer
3. Next level
We escalate your complaint to the highest level if further action is needed
1. Expert review
Our specialists refine your complaint
to ensure it's strong before submission
2. You choose
Approve or reject the company’s resolution offer
3. Next level
We escalate your complaint to the highest level if further action is needed