Volkswagen is a prominent brand in the Australian vehicle market. They offers a wide range of cars, SUVs and commercial vehicles through Volkswagen Group Australia. Their dealerships provide a variety of services, including new and used vehicle sales, financing options, maintenance and repairs, warranty support, test drives, customer assistance and trade-ins. Despite their high profile, some customers have reported issues related to product quality and customer service. If you have a complaint, Volkswagen offers a customer service contact center to assist.
Volkswagen is a prominent brand in the Australian vehicle market. They offers a wide range of cars, SUVs and commercial vehicles through Volkswagen Group Australia. Their dealerships provide a variety of services, including new and used vehicle sales, financing options, maintenance and repairs, warranty support, test drives, customer assistance and trade-ins. Despite their high profile, some customers have reported issues related to product quality and customer service. If you have a complaint, Volkswagen offers a customer service contact center to assist.
Volkswagen Customer Care, Locked Bag 5333, Botany NSW 1455
Volkswagen phone number
Call for 1800 607 822 for the Customer Experience Contact Centre or 1800 504 076 for recall enquiries from Australia (Monday - Friday, 8am to 6pm AEST)
Volkswagen Customer Care, Locked Bag 5333, Botany NSW 1455
Volkswagen phone number
Call for 1800 607 822 for the Customer Experience Contact Centre or 1800 504 076 for recall enquiries from Australia
(Monday - Friday, 8am to 6pm AEST)
You can contact Volkswagen by calling their Customer Experience Contact Centre or by completing their online form. You can expect to receive an acknowledgement within 24 hours or by the next business day.
Investigation and review
As part of their complaint handling process, Volkswagen will review your case by assessing key factors and consulting with internal teams and the Dealer Network. They will determine whether the issue is related to manufacturing, workmanship, or normal wear and tear.
OR Use Handle My Complaint to lodge your complaint
At Handle My Complaint, we ensure your concerns are heard and that your Volkswagen issue is treated fairly. We take the hassle out of navigating complex systems, handling the complaint process on your behalf.
You can contact Volkswagen by calling their Customer Experience Contact Centre or by completing their online form. You can expect to receive an acknowledgement within 24 hours or by the next business day.
Investigation and review
As part of their complaint handling process, Volkswagen will review your case by assessing key factors and consulting with internal teams and the Dealer Network. They will determine whether the issue is related to manufacturing, workmanship, or normal wear and tear.
OR Use Handle My Complaint to lodge your complaint
At Handle My Complaint, we ensure your concerns are heard and that your Volkswagen issue is treated fairly. We take the hassle out of navigating complex systems, handling the complaint process on your behalf.
