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How to file a complaint with Subaru

Subaru Complaints

Let us resolve your Subaru complaint

It only takes 2 minutes to get our experts started on your complaint

How to file a complaint with Subaru

Subaru Complaints

Let us resolve your Subaru complaint

It only takes 2 minutes to get our experts started on your complaint

About Subaru

Subaru is known for its spacious all-wheel drive vehicles, designed for both family adventures and thrill-seeking driving enthusiasts. Their line-up includes SUVs, sedans, wagons, sports cars, and the Solterra, Subaru’s first step into the electric vehicle market—all built for off-road exploration. Subaru dealerships offer a variety of new and used vehicles, along with financing options and maintenance services. While their vehicles are praised for durability, some customers have raised concerns about repairs and parts availability. If you have a complaint, you can contact Subaru’s Customer Relations Team by phone or send a traditional letter.

The best way to resolve Subaru complaints

Products & Services

    • Dealerships
    • New vehicle sales
    • Used vehicle sales
    • Vehicle financing
    • Car insurance
    • Vehicle warranties
    • Maintenance and repair services
    • Car parts and accessories

Popular models

    • Forester
    • Solterra
    • Outback
    • Crosstrek
    • WRX

About Subaru

Subaru is known for its spacious all-wheel drive vehicles, designed for both family adventures and thrill-seeking driving enthusiasts. Their line-up includes SUVs, sedans, wagons, sports cars, and the Solterra, Subaru’s first step into the electric vehicle market—all built for off-road exploration. Subaru dealerships offer a variety of new and used vehicles, along with financing options and maintenance services. While their vehicles are praised for durability, some customers have raised concerns about repairs and parts availability. If you have a complaint, you can contact Subaru’s Customer Relations Team by phone or send a traditional letter.

Products & Services

    • Dealerships
    • New vehicle sales
    • Used vehicle sales
    • Vehicle financing
    • Car insurance
    • Vehicle warranties
    • Maintenance and repair services
    • Car parts and accessories

Popular models

    • Forester
    • Solterra
    • Outback
    • Crosstrek
    • WRX

Common Subaru complaints

Repair taking too long

Repairs taking / took too long

Parts_services cost too much

Parts / services cost too much

part_repair not covered by policy

Parts / repairs not covered by policy

Customer service

Customer service issues

Common Subaru complaints

Repair taking too long

Repairs taking / took too long

Parts_services cost too much

Parts / services cost too much

part_repair not covered by policy

Parts / repairs not covered by policy

Customer service

Customer service issues

Subaru contact details

Mail pink

Subaru mailing address

Customer Relations Team, Subaru, Level 3, 4 Burbank Place, Norwest, NSW 2153

Phone pink

Subaru phone number

Call 1800 226 643 from Australia
(Monday - Friday, 8:30am to 5:00pm AEST)

socmed pink

Subaru social media

Contact Subaru through their
Facebook page, Instagram page, or X profile.

Form pink

Subaru complaint form

Provide us this information.

Policy pink

Subaru complaint policy

Read Subaru's complaint policy here.

complaint process pink (1)

Subaru complaint process

Provide us this information.

Subaru contact details

Mail pink

Subaru mailing address

Customer Relations Team, Subaru, Level 3, 4 Burbank Place, Norwest, NSW 2153

Phone pink

Subaru phone number

Call 1800 226 643 from Australia (Monday - Friday, 8:30am to 5:00pm AEST)

socmed pink

Subaru social media

Contact Subaru through their Facebook page, Instagram page, or X profile.

Form pink

Subaru complaint form

Provide us this information.

Policy pink

Subaru complaint policy

Read Subaru's complaint policy here.

complaint process pink (1)

Subaru complaint process

Provide us this information.

How to complain to Subaru

Get in touch with Subaru

Start by contacting Subaru's Customer Relations team to discuss your concern. Clearly explain the issue and have your vehicle information handy, as this will help them better understand your situation.

Response and diagnosis

As part of Subaru's complaint policy, their team will provide details about your case, including your ticket number, the name of your case manager, and an estimated timeline for follow-up. They may also request that you bring your vehicle to a service centers for further diagnosis.

OR Lodge your complaint with Handle My Complaint

For hassle-free experience, submit your Subaru complaint through Handle My Complaint. Our straighforward process is designed to make things easier for you—simply follow our easy steps, and we’ll guide you through what's required to build a strong case.

How to complain to Subaru

Get in touch with Subaru

Start by contacting Subaru's Customer Relations team to discuss your concern. Clearly explain the issue and have your vehicle information handy, as this will help them better understand your situation.

Response and diagnosis

As part of Subaru's complaint policy, their team will provide details about your case, including your ticket number, the name of your case manager, and an estimated timeline for follow-up. They may also request that you bring your vehicle to a service centers for further diagnosis.

OR Lodge your complaint with Handle My Complaint

For hassle-free experience, submit your Subaru complaint through Handle My Complaint. Our straighforward process is designed to make things easier for you—simply follow our easy steps, and we’ll guide you through what's required to build a strong case.

Handle My Complaint delivers better outcomes in 3 easy steps

Expert review

1. Expert review

Our specialists refine your complaint to ensure it's strong before submission

You choose

2. You choose

Approve or reject the
company’s resolution offer

Next level

3. Next level

We escalate your complaint to the highest level if further action is needed

Handle My Complaint delivers better outcomes in 3 easy steps

Expert review

1. Expert review

Our specialists refine your complaint
to ensure it's strong before submission

You choose

2. You choose

Approve or reject the company’s resolution offer

Next level

3. Next level

We escalate your complaint to the highest level if further action is needed