Woolworths Complaints
Let us resolve your Woolworths complaint
It only takes 2 minutes to get our experts started on your complaint
Woolworths Complaints
Let us resolve your Woolworths complaint
It only takes 2 minutes to get our experts started on your complaint
About Woolworths
Woolworths, widely known as Woolies, is Australia’s largest supermarket chain, operated by Woolworths Group. Offering an extensive range of products—from everyday essentials to gourmet selections—Woolworths also provides convenient online shopping and delivery options. Despite its popularity, some shoppers report issues such as expired products, pricing errors, and unfriendly customer service. Customers can submit complaints through Woolworths’ customer hotline or online form for assistance.
Products & Services
-
- Grocery items
- Woolworths branded products
- Online shopping
- Grocery delivery
- Click and collect
- Everyday Market
- Everyday Rewards App
- Gift cards
About Woolworths
Woolworths, widely known as Woolies, is Australia’s largest supermarket chain, operated by Woolworths Group. Offering an extensive range of products—from everyday essentials to gourmet selections—Woolworths also provides convenient online shopping and delivery options. Despite its popularity, some shoppers report issues such as expired products, pricing errors, and unfriendly customer service. Customers can submit complaints through Woolworths’ customer hotline or online form for assistance.
Products & Services
-
- Grocery items
- Woolworths branded products
- Online shopping
- Grocery delivery
- Click and collect
- Everyday Market
- Everyday Rewards App
- Gift cards
Common Woolworths complaints
Expired products
Food safety concerns
Pricing / billing discrepancies
Customer service issues
Common Woolworths complaints
Expired products
Food safety concerns
Pricing / billing discrepancies
Customer service issues
Expired products
Food safety concerns
Pricing / billing discrepancies
Customer service issues
Woolworths contact details
Woolworths phone number
For Woolworths in-store customers, call 1300 767 969 from Australia
(Monday to Friday, 9:00am - 7:00pm / Saturday and Sunday, 10:00am - 4:00pm AEDT)
For Woolworths online customers, call 1800 000 610 from Australia
(Monday to Friday, 5:00am - 1:00am / Saturday, 5:00am -10:30pm / Sunday, 5:00am - 10:00pm AEDT)
Woolworths social media
Contact Woolworths through their
Facebook page, Instagram page, or X profile.
Woolworths complaint process
Woolworths contact details
Woolworths mailing address
Woolworths phone number
For Woolworths in-store customers, call 1300 767 969 from Australia
(Monday to Friday, 9:00am - 7:00pm / Saturday and Sunday, 10:00am - 4:00pm AEDT)
For Woolworths online customers, call 1800 000 610 from Australia
(Monday to Friday, 5:00am - 1:00am / Saturday, 5:00am -10:30pm / Sunday, 5:00am - 10:00pm AEDT)
Woolworths social media
Contact Woolworths through their Facebook page, Instagram page, or X profile.
Woolworths complaint form
Lodge your complaint via their online complaint form.
Woolworths complaint policy
Woolworths complaint process
Woolworths mailing address
Woolworths phone number
For Woolworths in-store customers, call 1300 767 969 from Australia
(Monday to Friday, 9:00am - 7:00pm / Saturday and Sunday, 10:00am - 4:00pm AEDT)
For Woolworths online customers, call 1800 000 610 from Australia
(Monday to Friday, 5:00am - 1:00am / Saturday, 5:00am -10:30pm / Sunday, 5:00am - 10:00pm AEDT)
Woolworths social media
Contact Woolworths through their Facebook page, Instagram page, or X profile.
Woolworths complaint form
Lodge your complaint via their online complaint form.
Woolworths complaint policy
Woolworths complaint process
How to complain to Woolworths
Check out Woolworths' FAQs
If you're experiencing an issue, the Woolworths website has an FAQs section. It can guide you in finding answers and resolving common problems on your own. If you prefer, you can use the live chat feature available on their website or mobile app.
Seek further help
If your issue isn’t addressed in the FAQs, you can contact Woolworths by phone or through their online form. Clearly explain your complaint, specify the outcome you're hoping for, and have any relevant evidence ready when you reach out.
OR Let Handle My Complaint help resolve your issue
Let us take the hassle out of the complaint process for you. Our expert team is here to help get your complaint to the right people, ensuring it's resolved quickly and to your satisfaction. We're committed to helping you achieve the best possible outcome in the shortest time possible.
How to complain to Woolworths
Check out Woolworths' FAQs
If you're experiencing an issue, the Woolworths website has an FAQs section. It can guide you in finding answers and resolving common problems on your own. If you prefer, you can use the live chat feature available on their website or mobile app.
Seek further help
If your issue isn’t addressed in the FAQs, you can contact Woolworths by phone or through their online form. Clearly explain your complaint, specify the outcome you're hoping for, and have any relevant evidence ready when you reach out.
OR Let Handle My Complaint help resolve your issue
Let us take the hassle out of the complaint process for you. Our expert team is here to help get your complaint to the right people, ensuring it's resolved quickly and to your satisfaction. We're committed to helping you achieve the best possible outcome in the shortest time possible.
Handle My Complaint delivers better outcomes in 3 easy steps
1. Expert review
Our specialists refine your complaint to ensure it's strong before submission
2. You choose
Approve or reject the
company’s resolution offer
3. Next level
We escalate your complaint to the highest level if further action is needed
1. Expert review
Our specialists refine your complaint to ensure it's strong before submission
2. You choose
Approve or reject the
company’s resolution offer
3. Next level
We escalate your complaint to the highest level if further action is needed
Handle My Complaint delivers better outcomes in 3 easy steps
1. Expert review
Our specialists refine your complaint
to ensure it's strong before submission
2. You choose
Approve or reject the company’s resolution offer
3. Next level
We escalate your complaint to the highest level if further action is needed
1. Expert review
Our specialists refine your complaint
to ensure it's strong before submission
2. You choose
Approve or reject the company’s resolution offer
3. Next level
We escalate your complaint to the highest level if further action is needed