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How to file a complaint with Aldi mobile

ALDImobile Complaints

Let us resolve your ALDImobile complaint

It only takes 2 minutes to get our experts started on your complaint

How to file a complaint with Aldi mobile

ALDImobile Complaints

Let us resolve your ALDImobile complaint

It only takes 2 minutes to get our experts started on your complaint

About ALDImobile

ALDImobile, a popular prepaid mobile provider and subsidiary of ALDI Australia, leverages Telstra’s network to offer reliable nationwide coverage. Known for affordability, they provide a range of plans, from pay-as-you-go and data-only options to unlimited talk and text. However, ALDImobile has faced several customer complaints regarding service and plans. For Aldimobile complaints, customers can reach out directly through their customer support channels.

The best way to resolve ALDImobile complaints

Products & Services

    • SIM only plans
    • Data only plans
    • Mobile plans
    • Family plans
    • Pay as you go plan

About ALDImobile

ALDImobile, a popular prepaid mobile provider and subsidiary of ALDI Australia, leverages Telstra’s network to offer reliable nationwide coverage. Known for affordability, they provide a range of plans, from pay-as-you-go and data-only options to unlimited talk and text. However, ALDImobile has faced several customer complaints regarding service and plans. For Aldimobile complaints, customers can reach out directly through their customer support channels.

Products & Services

    • SIM only plans
    • Data only plans
    • Mobile plans
    • Family plans
    • Pay as you go plan

Common ALDImobile complaints

Service activation difficulties

Problems activating services

Billing issues

Billing issues

Poor technical support

Poor technical support

Customer service issues

Customer service issues

Common ALDImobile complaints

Service activation difficulties

Service activation difficulties

Billing issues

Billing issues

Poor technical support

Poor technical support

Customer service issues

Customer service issues

ALDImobile contact details

Mail pink

ALDImobile mailing address

ALDImobile Complaints,
PO Box 73,
Chatswood, NSW 2067

Phone pink

ALDImobile phone number

Call 2534 (ALDI) from your ALDImobile
or 1300 989 000 from another phone in Australia
Call +61 3 9223 5590 from overseas (Monday to Sunday, 8:00am to 9:00pm AEST)

socmed pink

ALDImobile social media

Contact ALDImobile through their X profile.

Form pink

ALDImobile complaint form

Provide us this information.

Policy pink

ALDImobile complaint policy

Read ALDImobile’s complaint policy here.

complaint process pink (1)

ALDImobile complaint process

Read ALDImobile’s complaint process here.

ALDImobile contact details

Mail pink

ALDImobile mailing address

ALDImobile Complaints,
PO Box 73,
Chatswood, NSW 2067

Phone pink

ALDImobile phone number

Call 2534 (ALDI) from your ALDImobile
or 1300 989 000 from another phone in Australia
Call +61 3 9223 5590 from overseas (Monday to Sunday, 8:00am to 9:00pm AEST)

socmed pink

ALDImobile social media

Contact ALDImobile through their X profile.

Form pink

ALDImobile complaint form

Provide us this information.

Policy pink

ALDImobile complaint policy

Read ALDImobile’s complaint policy here.

complaint process pink (1)

ALDImobile complaint process

Read ALDImobile’s complaint process here.

How to complain to ALDImobile

Contact ALDImobile

To begin the complaint process, reach out to ALDImobile through phone, online eSupport, or by mailing a letter to their PO Box. Be sure to include all relevant details.

Acknowledgement and assessment

ALDImobile will acknowledge your complaint in writing within 2 working days and provide a complaint ID number. According to their complaint policy, their team will assess the complaint for urgency, categorise it, flag any billing issues, and decide if it can be resolved immediately, based on specific urgency guidelines.

OR Let Handle My Complaint help you

Submit your ALDImobile complaint through Handle My Complaint, and we’ll ensure all essential details are included to prevent delays. Once we’ve reviewed your case, we’ll escalate it to the right people, and keep you updated until it gets investigated.

How to complain
to ALDImobile

Contact ALDImobile

To begin the complaint process, reach out to ALDImobile through phone, online eSupport, or by mailing a letter to their PO Box. Be sure to include all relevant details.

Acknowledgement and assessment

ALDImobile will acknowledge your complaint in writing within 2 working days and provide a complaint ID number. According to their complaint policy, their team will assess the complaint for urgency, categorise it, flag any billing issues, and decide if it can be resolved immediately, based on specific urgency guidelines.

OR Let Handle My Complaint help you

Submit your ALDImobile complaint through Handle My Complaint, and we’ll ensure all essential details are included to prevent delays. Once we’ve reviewed your case, we’ll escalate it to the right people, and keep you updated until it gets investigated.

Handle My Complaint delivers better outcomes in 3 easy steps

Expert review

1. Expert review

Our specialists refine your complaint to ensure it's strong before submission

You choose

2. You choose

Approve or reject the
company’s resolution offer

Next level

3. Next level

We escalate your complaint to the highest level if further action is needed

Handle My Complaint delivers better outcomes in 3 easy steps

Expert review

1. Expert review

Our specialists refine your complaint
to ensure it's strong before submission

You choose

2. You choose

Approve or reject the company’s resolution offer

Next level

3. Next level

We escalate your complaint to the highest level if further action is needed