ALDImobile Complaints
Let us resolve your ALDImobile complaint
It only takes 2 minutes to get our experts started on your complaint
ALDImobile Complaints
Let us resolve your ALDImobile complaint
It only takes 2 minutes to get our experts started on your complaint
About ALDImobile
ALDImobile, a popular prepaid mobile provider and subsidiary of ALDI Australia, leverages Telstra’s network to offer reliable nationwide coverage. Known for affordability, they provide a range of plans, from pay-as-you-go and data-only options to unlimited talk and text. However, ALDImobile has faced several customer complaints regarding service and plans. For Aldimobile complaints, customers can reach out directly through their customer support channels.
Products & Services
-
- SIM only plans
- Data only plans
- Mobile plans
- Family plans
- Pay as you go plan
About ALDImobile
ALDImobile, a popular prepaid mobile provider and subsidiary of ALDI Australia, leverages Telstra’s network to offer reliable nationwide coverage. Known for affordability, they provide a range of plans, from pay-as-you-go and data-only options to unlimited talk and text. However, ALDImobile has faced several customer complaints regarding service and plans. For Aldimobile complaints, customers can reach out directly through their customer support channels.
Products & Services
-
- SIM only plans
- Data only plans
- Mobile plans
- Family plans
- Pay as you go plan
Common ALDImobile complaints
Problems activating services
Billing issues
Poor technical support
Customer service issues
Common ALDImobile complaints
Service activation difficulties
Billing issues
Poor technical support
Customer service issues
ALDImobile contact details
ALDImobile mailing address
ALDImobile Complaints,
PO Box 73,
Chatswood, NSW 2067
ALDImobile phone number
Call 2534 (ALDI) from your ALDImobile
or 1300 989 000 from another phone in Australia
Call +61 3 9223 5590 from overseas (Monday to Sunday, 8:00am to 9:00pm AEST)
ALDImobile complaint process
Read ALDImobile’s complaint process here.
ALDImobile contact details
ALDImobile mailing address
ALDImobile Complaints,
PO Box 73,
Chatswood, NSW 2067
ALDImobile phone number
Call 2534 (ALDI) from your ALDImobile
or 1300 989 000 from another phone in Australia
Call +61 3 9223 5590 from overseas (Monday to Sunday, 8:00am to 9:00pm AEST)
ALDImobile mailing address
ALDImobile Complaints,
PO Box 73,
Chatswood, NSW 2067
ALDImobile phone number
Call 2534 (ALDI) from your ALDImobile
or 1300 989 000 from another phone in Australia
Call +61 3 9223 5590 from overseas (Monday to Sunday, 8:00am to 9:00pm AEST)
How to complain to ALDImobile
Contact ALDImobile
To begin the complaint process, reach out to ALDImobile through phone, online eSupport, or by mailing a letter to their PO Box. Be sure to include all relevant details.
Acknowledgement and assessment
ALDImobile will acknowledge your complaint in writing within 2 working days and provide a complaint ID number. According to their complaint policy, their team will assess the complaint for urgency, categorise it, flag any billing issues, and decide if it can be resolved immediately, based on specific urgency guidelines.
OR Let Handle My Complaint help you
Submit your ALDImobile complaint through Handle My Complaint, and we’ll ensure all essential details are included to prevent delays. Once we’ve reviewed your case, we’ll escalate it to the right people, and keep you updated until it gets investigated.
How to complain
to ALDImobile
Contact ALDImobile
To begin the complaint process, reach out to ALDImobile through phone, online eSupport, or by mailing a letter to their PO Box. Be sure to include all relevant details.
Acknowledgement and assessment
ALDImobile will acknowledge your complaint in writing within 2 working days and provide a complaint ID number. According to their complaint policy, their team will assess the complaint for urgency, categorise it, flag any billing issues, and decide if it can be resolved immediately, based on specific urgency guidelines.
OR Let Handle My Complaint help you
Submit your ALDImobile complaint through Handle My Complaint, and we’ll ensure all essential details are included to prevent delays. Once we’ve reviewed your case, we’ll escalate it to the right people, and keep you updated until it gets investigated.
Handle My Complaint delivers better outcomes in 3 easy steps
1. Expert review
Our specialists refine your complaint to ensure it's strong before submission
2. You choose
Approve or reject the
company’s resolution offer
3. Next level
We escalate your complaint to the highest level if further action is needed
1. Expert review
Our specialists refine your complaint to ensure it's strong before submission
2. You choose
Approve or reject the
company’s resolution offer
3. Next level
We escalate your complaint to the highest level if further action is needed
Handle My Complaint delivers better outcomes in 3 easy steps
1. Expert review
Our specialists refine your complaint
to ensure it's strong before submission
2. You choose
Approve or reject the company’s resolution offer
3. Next level
We escalate your complaint to the highest level if further action is needed
1. Expert review
Our specialists refine your complaint
to ensure it's strong before submission
2. You choose
Approve or reject the company’s resolution offer
3. Next level
We escalate your complaint to the highest level if further action is needed