TeleChoice is an Australian mobile service provider known for its budget-friendly options. Using parts of Telstra’s 5G, 4G, and 3G networks, TeleChoice operates through both online and physical retail stores across the country, offering a mix of prepaid and postpaid plans. Despite its appeal as a low-cost alternative, TeleChoice has faced numerous customer complaints, particularly regarding excessive fees and charges. TeleChoice has a customer service team to deal with issues received via phone, live chat and post.
TeleChoice is an Australian mobile service provider known for its budget-friendly options. Using parts of Telstra’s 5G, 4G, and 3G networks, TeleChoice operates through both online and physical retail stores across the country, offering a mix of prepaid and postpaid plans. Despite its appeal as a low-cost alternative, TeleChoice has faced numerous customer complaints, particularly regarding excessive fees and charges. TeleChoice has a customer service team to deal with issues received via phone, live chat and post.
Start your complaint by contacting TeleChoice via their phone line, online form, or PO Box if you prefer a written approach. To speed up the process, provide all relevant details and supporting evidence when submitting your complaint to help them investigate the issue thoroughly.
Acknowledgment and Resolution
According to TeleChoice's complaint policy, they acknowledge phone complaints immediately and other submissions within two business days. While certain issues may require additional time, their goal is to resolve complaints within 15 business days or within a timeframe agreed upon with the customer.
OR Complain with Handle My Complaint
Allow us to help manage your complaint with TeleChoice. Our service offers a simple, hassle-free process designed to get you the fair resolution you deserve.
Start your complaint by contacting TeleChoice via their phone line, online form, or PO Box if you prefer a written approach. To speed up the process, provide all relevant details and supporting evidence when submitting your complaint to help them investigate the issue thoroughly.
Acknowledgment and Resolution
According to TeleChoice's complaint policy, they acknowledge phone complaints immediately and other submissions within two business days. While certain issues may require additional time, their goal is to resolve complaints within 15 business days or within a timeframe agreed upon with the customer.
OR Complain with Handle My Complaint
Allow us to help manage your complaint with TeleChoice. Our service offers a simple, hassle-free process designed to get you the fair resolution you deserve.
