Vodafone Complaints
Let us resolve your Vodafone complaint
It only takes 2 minutes to get our experts started on your complaint
Vodafone Complaints
Let us resolve your Vodafone complaint
It only takes 2 minutes to get our experts started on your complaint
About Vodafone
Vodafone Australia, part of the TPG Telecom Group, offers mobile and internet plans for both personal and business use. They provide fast internet speeds on their 4G network, and their 5G network is gradually rolling out to selected areas across Australia. However, some customers have reported issues with internet speeds, billing, and technical support. If you’re experiencing an issue with a Vodaphone services, you can reach their support team via phone, mail, or online form.
Products & Services
-
- SIM only plans
- Personal mobile plans
- Business mobile plans
- NBN plans
- Home internet plans
- Modems and pocket wi-fi devices
About Vodafone
Vodafone Australia, part of the TPG Telecom Group, offers mobile and internet plans for both personal and business use. They provide fast internet speeds on their 4G network, and their 5G network is gradually rolling out to selected areas across Australia. However, some customers have reported issues with internet speeds, billing, and technical support. If you’re experiencing an issue with a Vodaphone services, you can reach their support team via phone, mail, or online form.
Products & Services
-
- SIM only plans
- Personal mobile plans
- Business mobile plans
- NBN plans
- Home internet plans
- Modems and pocket wi-fi devices
Common Vodafone complaints
Slow internet speeds
Signal dropouts
Billing issues
Poor technical support
Common Vodafone complaints
Slow internet speeds
Signal dropouts
Billing issues
Poor technical support
Vodafone contact details
Vodafone mailing address
Vodafone Customer Care, PO Box 2580,
Kingston Delivery Centre, Kingston, TAS 7050
Vodafone phone number
Call 1555 from your Vodafone mobile,
1300 650 410 from any other phone from Australia,
or +61426 320 000 from overseas
Vodafone complaint process
Read Vodafone's complaint process here.
Vodafone contact details
Vodafone mailing address
Vodafone Customer Care, PO Box 2580,
Kingston Delivery Centre, Kingston, TAS 7050
Vodafone phone number
Call 1555 from your Vodafone mobile, 1300 650 410 from any other phone from Australia, or +61426 320 000 from overseas
Vodafone social media
Contact Vodafone through their Facebook page, Instagram page, or X Profile.
Vodafone complaint form
Lodge your complaint via their online form.
Vodafone mailing address
Vodafone Customer Care, PO Box 2580,
Kingston Delivery Centre, Kingston, TAS 7050
Vodafone phone number
Call 1555 from your Vodafone mobile, 1300 650 410 from any other phone from Australia, or +61426 320 000 from overseas
Vodafone social media
Contact Vodafone through their Facebook page, Instagram page, or X Profile.
Vodafone complaint form
Lodge your complaint via their online form.
How to complain to Vodafone
Submit your complaint to Vodafone
To lodge a complaint with Vodafone, contact their support team via phone, post, or their online form. Clearly explain the issue you’ve experienced and the outcome you’re seeking. Provide any relevant evidence to support your complaint, as this can help expedite the investigation.
What to expect
After your complaint is submitted, Vodafone aims to resolve it within 15 business days. According to their complaint policy, they will not cancel your service or take credit management action while your complaint is under review.
OR Let Handle My Complaint do the work
We specialise in navigating the complaint process to save you time and effort. Submit your complaint with us in just a few minutes, and we’ll ensure it’s professionally presented for a faster resolution.
How to complain to Vodafone
Submit your complaint to Vodafone
To lodge a complaint with Vodafone, contact their support team via phone, post, or their online form. Clearly explain the issue you’ve experienced and the outcome you’re seeking. Provide any relevant evidence to support your complaint, as this can help expedite the investigation.
What to expect
After your complaint is submitted, Vodafone aims to resolve it within 15 business days. According to their complaint policy, they will not cancel your service or take credit management action while your complaint is under review.
OR Let Handle My Complaint do the work
We specialise in navigating the complaint process to save you time and effort. Submit your complaint with us in just a few minutes, and we’ll ensure it’s professionally presented for a faster resolution.
Handle My Complaint delivers better outcomes in 3 easy steps
1. Expert review
Our specialists refine your complaint to ensure it's strong before submission
2. You choose
Approve or reject the
company’s resolution offer
3. Next level
We escalate your complaint to the highest level if further action is needed
1. Expert review
Our specialists refine your complaint to ensure it's strong before submission
2. You choose
Approve or reject the
company’s resolution offer
3. Next level
We escalate your complaint to the highest level if further action is needed
Handle My Complaint delivers better outcomes in 3 easy steps
1. Expert review
Our specialists refine your complaint
to ensure it's strong before submission
2. You choose
Approve or reject the company’s resolution offer
3. Next level
We escalate your complaint to the highest level if further action is needed
1. Expert review
Our specialists refine your complaint
to ensure it's strong before submission
2. You choose
Approve or reject the company’s resolution offer
3. Next level
We escalate your complaint to the highest level if further action is needed